Blake Sharpe
Ingersoll
Summary
Dynamic Produce Manager with a proven track record at Foodland, enhancing customer satisfaction and driving profitability through effective merchandising strategies and supply chain coordination. Skilled in retail inventory management and customer service, I successfully reduced waste and optimized workflows, achieving significant improvements in team efficiency and product quality.
Overview
19
19
years of professional experience
Work History
Produce Manager
Foodland
11.2011 - Current
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Coached and mentored new team members.
- Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Assisted customers with produce questions.
- Purchased produce following guidelines of marketing plan.
- Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
- Selected items for specials and marked down items to reduce losses.
- Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
- Priced produce to achieve margin and sales goals.
- Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.
- Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.
- Developed eye-catching displays and promotions to increase sales and drive customer interest in new products.
- Planned attractive produce displays, using color and texture to enhance.
- Analyzed sales data, identifying opportunities for growth or adjustments in product selection or pricing strategies.
- Stayed informed on industry best practices, incorporating new techniques and technologies into department operations for continuous improvement.
- Negotiated with suppliers for favorable prices, terms, quality, and delivery.
Grocery Clerk
Giant Tiger
10.2006 - 11.2011
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Education
High-school Diploma -
Ingersoll District Collegiate Institute
Ingersoll, ONSkills
- Customer service
- Retail management experience
- Retail inventory management
- Merchandising strategies
- Supply chain coordination
- Purchasing and planning
- Display production
- Product merchandising
- Quality control analysis
Languages
English
Professional Working
Timeline
Produce Manager
Foodland
11.2011 - Current
Grocery Clerk
Giant Tiger
10.2006 - 11.2011
High-school Diploma -
Ingersoll District Collegiate Institute
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