Blake Robinson
NORTH BEACH,Western Australia
Summary
Dynamic leader with a proven track record at Mercedes-Benz Australia, excelling in sales leadership and team development. Proven track record in the motor trade and in the finance industry, with consistent desire to learn, network and grow the business. Focus on both KPI and revenue growth in line with sales team motivation, achieving significant profit increases. Experience in pipeline management and goal setting, on individual and team basis.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Sales Manager
Mercedes-Benz Australia
09.2020 - 03.2024
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Used Vehicle Sales Manager
Mercedes-Benz Australia
08.2018 - 09.2020
- Qualified buyers by matching requirements and interests to various models and discussing finance options.
- Finance application and qualification processes.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Vehicle wholesale and appraisal transactions both private and commercial.
Vehicle Sales Consultant
Volkswagen Australia
05.2015 - 01.2018
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Negotiation both face to face and via telephone. Discussion of purchase prices and explained sales, warranty, and optional products.
- Finance introduction and pre-approval review. Discussion of finance options, explanation of benefits.
- Completion of paperwork, management of a high volume network and database of clients.
Mortgage Loan Processor
Bankwest Corporate Office
03.2012 - 05.2015
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Education
Bachelor of Commerce - Valuation - Incomplete
Murdoch University
Murdoch, Perth, Western AustraliaHigh School Diploma -
Mazenod College
Perth Western Australia10.2011
Skills
- Employee Motivation
- Sales Leadership
- Revenue Generation
- Pipeline Management
- Revenue development
- Team Development
- Goal Setting
Certification
- Yard Managers License - West Australia
- Vehicle Sales License - West Australia
- Drivers License - West Australia
- Certificate i business & finance - West Australia
- Certificate iii & iv fitness - West Australia
- Worksafe Certificate General & Retail - West Australia
- Vehicle Consultant Certification, Volkswagen
- Consultant Certification, Daimler Group
Timeline
General Sales Manager
Mercedes-Benz Australia
09.2020 - 03.2024
Used Vehicle Sales Manager
Mercedes-Benz Australia
08.2018 - 09.2020
Vehicle Sales Consultant
Volkswagen Australia
05.2015 - 01.2018
Mortgage Loan Processor
Bankwest Corporate Office
03.2012 - 05.2015
Bachelor of Commerce - Valuation - Incomplete
Murdoch University
High School Diploma -
Mazenod College
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