Blake Levarno
Burlington,ON
Summary
Self-motivated, dependable transportation specialist experienced in providing encouragement and direction to trainees related to transportation and safety activities. Establish and maintain cooperative and effective working relationships with driving team to facilitate efficient driving practices. Handle all driver /customer related situations with tact and diplomacy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driver Trainer
Current Express Courier Ltd.
05.2017 - Current
- Identified driver training needs to make recommendations to manager.
- Tracked daily driver logs to comply with regulatory standards.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided training and support to new associates to help provide high-quality customer service.
- Conducted new hire training on multiple routes with preferred work methods and safety.
Maintenance Crew Member
Oakville Hockey Academy
05.2017 - 09.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Conducted repairs on equipment to return machines and tools to functionality.
- Followed routine maintenance checklist.
Customer Service Representative
American Eagle Outfitters, Inc
04.2016 - 08.2017
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Bachelor of Arts - Sociology
Wilfrid Laurier University
Waterloo, ON01.2024
Skills
- Equipment Repairs
- Managing Safety
- Safe Vehicle Operations
- Complex Problem-Solving
- Material Handling Equipment
- Critical Thinking
- Managing Customer Needs
- Minor Repairs
- Driver Safety Programs
- Driver Support
- Team Goals
- Safety Standards
Certification
Successfully completed the OACP certification process in February 2023.
Ontario Fire Academy, RS Rescue 1006, Vehicle Extrication Awareness and Operations level.
Timeline
Driver Trainer
Current Express Courier Ltd.
05.2017 - Current
Maintenance Crew Member
Oakville Hockey Academy
05.2017 - 09.2017
Customer Service Representative
American Eagle Outfitters, Inc
04.2016 - 08.2017
Successfully completed the OACP certification process in February 2023.
Ontario Fire Academy, RS Rescue 1006, Vehicle Extrication Awareness and Operations level.
Bachelor of Arts - Sociology
Wilfrid Laurier University
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