Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success while building customer loyalty.
Overview
7
7
years of professional experience
Work History
Shift Supervisor / Assistant Store Manager
Starbucks Coffee Company
01.2017 - Current
Supervised day-to-day operations to meet performance, quality and service expectations..
Created employee schedules to align coverage with forecasted demands.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Worked as a district trainer, responsible for teaching and training new employees across several job titles for a variety of stores across the city.
Sales Associate
Lush Fresh Handmade Cosmetics
09.2017 - 04.2019
Provided personalized product demonstrations with customers to build loyalty and drive sales by suggestive selling.
Was responsible to keeping up to date with new products while effectively communicate them with customers.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.