Blake Bothwell
Renfrew,ON
Summary
IICRC WRT Certified Technician. Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy while maintaining a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Water Damage Technician, Carpenter
On Side Restoration Services
02.2023 - Current
- Helped maintain company reputation for excellence by consistently adhering to high standards of craftsmanship during each restoration project.
- Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
- Provided exceptional customer service, addressing inquiries professionally and promptly throughout the project duration, relaying all clients questions and concerns to the Project Manager.
- Streamlined workflow efficiency by organizing tools, equipment, and materials necessary for daily tasks at job sites.
- Increased job efficiency by maintaining a clean and organized work environment at all times during restoration projects.
- Ensured each project's success with thorough documentation of job progress, expenses, and customer communication.
- Inspected damaged properties and contents to provide a Cause of Loss report for the Project Manager.
- Supported team productivity levels by assisting fellow crew members with their assigned duties when needed.
- Safeguarded clients' properties from further damages, securing affected areas using tarps, floor protection, boards, or other appropriate methods upon arrival at job sites.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Completed tear-down of existing structures and prepared for new construction.
- Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
- Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
- Maintained proper handling, storage, mixing and application procedures when working with detergents and chemicals.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Compiled reliable water data by developing and enforcing standardized monitoring, sampling and assessment strategies.
- Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
Landscape Labourer
SRO (Solid Rock Ottawa)
06.2022 - 11.2022
- Installed metal and wooden fences and privacy borders.
- Dug holes and trenches to position fences correctly.
- Removed old fences efficiently without causing damage to surrounding structures or landscaping.
- Worked closely with other contractors on projects requiring coordination between multiple trades.
- Enhanced customer satisfaction by providing timely and efficient landscaping services tailored to individual needs.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Upgraded outdoor living areas with the installation of patios, walkways, retaining walls as well as fire pits.
- Created beautiful outdoor spaces by designing and installing custom flowerbeds, hardscapes, and other landscape features.
- Ensured client satisfaction by skillfully installing interlocking systems with close attention to detail.
- Collaborated with team members for timely completion of large-scale projects, maintaining high-quality results.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maintained accurate records of time and materials required to perform repairs and service.
Employee, Supervisor, Manager
Canadian Tire
09.2016 - 06.2022
- Boosted team morale with regular recognition of accomplishments and fostering a positive atmosphere.
- Implemented innovative solutions to overcome challenges faced by the team in their daily operations.
- Collaborated with management to align department goals with overall company objectives.
- Trained employees to comply with policies, procedures and SOPs.
- Established clear expectations for performance standards, holding employees accountable for meeting these criteria.
- Monitored employee performance, providing constructive feedback to help them reach their full potential.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Landscape Labourer
CL Interlock
03.2015 - 09.2016
- Maintained healthy lawns and gardens by performing regular mowing, pruning, and fertilization tasks.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Contributed to a positive company reputation by consistently delivering high-quality installations that exceeded client expectations.
- Demonstrated adaptability in handling diverse projects ranging from residential driveways to commercial parking lots and walkways.
- Contributed to company growth by successfully completing numerous high-profile projects within budget constraints.
- Conducted thorough site assessments prior to installation, identifying potential challenges or obstacles in advance.
Education
High School Diploma -
N.G.D.H.S
Kemptville, ON06.2017
Skills
- Team Leadership Qualities
- Friendly, Positive Attitude
- Attention to Detail
- Dependable and Responsible
- Critical Thinking
- Organization and Time Management
- Excellent Communication
- Complex Problem-Solving
- Dedicated and Strong Work Ethic
- Attentive Customer Service
Languages
English
Full Professional
Awards
- 5 Star Bronze Customer Service Award
- 5 Star Silver Customer Service Award
- 5 Star Gold Customer Service Award
- 5 Star Platinum Customer Service Award
Certification
- WRT - Water Restoration Technician
- First Aid Certified
Timeline
Water Damage Technician, Carpenter
On Side Restoration Services
02.2023 - Current
Landscape Labourer
SRO (Solid Rock Ottawa)
06.2022 - 11.2022
Employee, Supervisor, Manager
Canadian Tire
09.2016 - 06.2022
Landscape Labourer
CL Interlock
03.2015 - 09.2016
High School Diploma -
N.G.D.H.S
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