BLAIR ROBINSON
Ontario
Summary
Professional with strong organizational skills, hospitality management, and customer service. Proven ability to manage problem-solving and assist in educational settings, demonstrating leadership and communication. Want to be given the opportunity as a human resource generalist.
Overview
10
10
years of professional experience
1
1
Certification
Work History
INSTRUCTIONAL ASSISTANT
Chaffey College
01.2023 - Current
- Maintains inventory records of food supplies, material and equipment and prepares periodic inventory reports and requisitions.
- May demonstrate culinary arts skills and food production techniques.
- Assists instructional staff by providing observations of the problems encountered and progress made by students using a laboratory as part of the educational program.
- Keeps storerooms and work areas orderly and clean.
- Schedules and oversees the use of one or more instructional culinary arts laboratories by students, faculty, and staff.
- Effectively utilizes the capabilities and functions of standard computer software applications in the performance of duties.
BAKER
Oh My Sweets
05.2020 - 10.2023
- Create new recipes
- Study new techniques in the kitchen
- Ensure profitability by maintaining an accurate record of baking
- Decorate baked products using glaze, icing, and other toppings to achieve a finished appearance
- Sell baked good at the Farmers Market Weekly
- Processed cash, credit cards, and check transactions
- Maintain calendars events and meetings
- Responsible for baking all products for sale day
- High attention to detail in a fast-pace environment
- Complied with health and safety codes to protect staff and customers.
SERVER ASSISTANT
Longhorn Steakhouse
02.2020 - 02.2022
- Greeting guest while making sure their experience was satisfactory, and run food and drinks
- Notify management promptly of any dining area issue
- Had duties of cleaning the front of the house, while cleaning off tables to have a faster turn over for more guest
- Led a team of 5 host in performing different functions (such as greeting the guests, seating the guests at their table, bussing the tables, and deciding where to seat our guests)
- Greet and assist guest, top add-ons for servers, certified trainer
- Managed time in order to be efficient and fulfill obligations
- Keep smiling, make eye contact and maintain positive body language
- Provide and exceed outstanding guest service skills
SALE ASSOCIATE/CASHIER-TEAM LEAD
Victoria's Secret
05.2017 - 03.2019
- Received and processed cash and credit payments for in-store purchases
- Opened and ran store alone until second shift came in
- Interacted heavily with guests on sales floor and cash register
- Helped managers close down registers in the store at the end of the night
- Learned how to cooperate better in larger teams
- Maintained knowledge of current sales and promotions, policies regarding payments, exchanges and security practices
- Maximized all opportunities in the process of closing a sale resulting in an in house credit card
- Trained 4-5 new associates on the sales floor
RECEPTIONIST/SALES ASSOCIATE
Elements Massage
01.2017 - 03.2018
- Answered and managed incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail
- Create schedules and appointments
- Create and maintained spreadsheets using advance Excel functions and calculation to develop reports and lists.
- Performed some light legal paperwork
- Helped distribute employee notices and mail around the office
- Handled bank deposits, tips and cash receipts
SHIFT LEADER
Blaze Pizza
05.2015 - 03.2017
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Handled bank deposits twice a day and put invoices into the computer in daily
- Delegated tasks to employees and monitored activities and task completion.
- Supervised and led employees to maintain productivity and customer service levels.
- Supervised a team of 7-15 employees
- Insure all supplies were available for a productive and successful shift
- Responsible for balancing cash drawers and tips
- Regularly closed out, collecting tips and running night tips
- Prepare customers orders and ring them up on the POS
- Responsible for training hourly team members to complete orders in a timely fashion
Education
Bachelor of Science - Hospitality Management
Cal Poly Pomona
Pomona05.2022
Hospitality Management - undefined
Chaffey City College
05.2020
Skills
- Leadership
- Decision-making
- Punctual and dependable
- Communication and interpersonal skills
- Professionalism
- Organizational skills
- Conflict resolution
- Calm and patient demeanor
Certification
ServSafe
Timeline
INSTRUCTIONAL ASSISTANT
Chaffey College
01.2023 - Current
BAKER
Oh My Sweets
05.2020 - 10.2023
SERVER ASSISTANT
Longhorn Steakhouse
02.2020 - 02.2022
SALE ASSOCIATE/CASHIER-TEAM LEAD
Victoria's Secret
05.2017 - 03.2019
RECEPTIONIST/SALES ASSOCIATE
Elements Massage
01.2017 - 03.2018
SHIFT LEADER
Blaze Pizza
05.2015 - 03.2017
Hospitality Management - undefined
Chaffey City College
Bachelor of Science - Hospitality Management
Cal Poly Pomona
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