Blaine Nosworthy
Nanoose Bay,Canada
Summary
Hello my name is Blaine Nosworthy, I have multiple years, experience in both the service industry and a dealership setting. I am a hard worker and a family man. I take pride in creating both relationships with clients and guests, but also staff and look forward to challenges and problem solving.
Overview
15
15
years of professional experience
Work History
Server
Lefty’s Fresh Food
08.2023 - Current
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Assisted in training new servers
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Prepared drinks according to standard recipes
- Took orders from customers accurately and in a timely manner
- Checked food before serving it to customers
- Delivered food orders promptly and courteously
- Monitored dining room for cleanliness and proper set-up at all times
- Responded efficiently to guest inquiries and complaints in a professional manner
- Ensured that each guest was served courteously, quickly, and efficiently
- Accurately recorded orders on cash register and point-of-sale system
- Maintained records of transactions made during shift as required by law or company policy
- Performed opening and closing duties such as setting up the dining area, restocking supplies
Service Advisor
Harbourview Volkswagen
09.2013 - 04.2023
- Greeted customers and addressed their needs in a professional manner
- Provided accurate estimates of repair costs, labor times and parts prices to customers
- Maintained records of customer interactions and transactions
- Assisted with scheduling appointments for service work to be performed on vehicles
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards
- Explained the features and benefits of products or services offered by the dealership to customers
- Prepared invoices for services rendered and collected payments from customers
- Resolved customer complaints in an efficient and courteous manner
- Ensured that all customer inquiries were handled promptly and accurately
- Tracked customer requests, comments, problems, issues and resolutions within designated systems
- Developed strong relationships with customers by providing exceptional customer service
Service Advisor
Nanaimo Toyota
09.2009 - 09.2013
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Contributed to team goals by proactively identifying opportunities for process improvements within the service department.
- Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
Education
High School Diploma -
Lutheran Collegiate Institute
Outlook, SK05.1998
Skills
- Food inspection
- Safe Food Handling
- Food Delivery
- Table Bussing
- Data Entry
- Cost Estimation
- Computer Skills
- Service Estimates
- Price Quoting
- Repairs Scheduling
- Warranty Claims Process Management
- Repair Quality Inspections
- Attention to Detail
- Records Maintenance
- Account Management
- Service Order Flow
- Sales expertise
- Team Collaboration
- Work Order Interpretation
- Excellent Communication
- Program follow-up and assessment
- Complaint resolution
- Reporting and documentation
- Client rapport
- Data Processing
- Tech-Savvy
- Product Training
- Workflow Management
- Performance Goals
- Conflict Resolution
- Mechanical Aptitude
- Multitasking and Organization
Languages
English
Professional Working
Interests
- Acting and Theater
- Professional Actor with extensive training and work in the film and television industry
- Playing Sports
- Hiking
- Outdoor Recreation
- Volunteering with youth sports programs as a [role]
- Rock Climbing
- Team Sports
Timeline
Server
Lefty’s Fresh Food
08.2023 - Current
Service Advisor
Harbourview Volkswagen
09.2013 - 04.2023
Service Advisor
Nanaimo Toyota
09.2009 - 09.2013
High School Diploma -
Lutheran Collegiate Institute
Similar Profiles
Elizabeth DetwilerElizabeth Detwiler
Market Coordinator at Pancho and Lefty’s CantinaMarket Coordinator at Pancho and Lefty’s Cantina
Taylah PollardTaylah Pollard
Tattoo Apprentice at Lefty’s TattooTattoo Apprentice at Lefty’s Tattoo
Kaylee DiBaccoKaylee DiBacco
Server/Bartender at Lefty’s PlaceServer/Bartender at Lefty’s Place
Brandin SlonskiBrandin Slonski
Senior Mechanical Designer at NordaStelo/CWASenior Mechanical Designer at NordaStelo/CWA
Daniel LaurinDaniel Laurin
Project Manager - Remote Western Canada at Norbec IndProject Manager - Remote Western Canada at Norbec Ind