Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in payroll, accounts payable and accounts receivable with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
26
26
years of professional experience
Work History
Senior Accounting Clerk
Region of Durham – Health Department – Paramedic Services
07.2022 - Current
Ensure timely input and auditing of all Divisional payroll and program specific data for accuracy
Follow-up audit of all documentation and data discrepancies as they are identified
Adhere to collective agreements, memo of understanding requirements as it pertains to payroll ensuring accuracy of calculations for topping up pay, banked time payouts and adjustments to banked time and incorporate procedural changes as required
FIMS requisition and reconciliation of Divisional operating equipment, supplies and services
Maintain, monitor and reconcile all RDPS Division fuel usage receipts and invoices, ensuring appropriate completion of data in FIMS, reporting inappropriate usage of card, and generate usable statistics from the data
Create, administer, update and maintain excel spreadsheets and access databases
Prepare and distribute cyclical financial, statistical reports and correspondence to management staff as required
Liaise with internal and external customers and vendors, Finance Department, Divisional Management Team and peers to create, maintain and reconcile all contracts, accounts payable and receivable for the provision of all RDPS special event and contractual services
Maintain confidentiality of all personnel files in accordance with legislative and policy requirements
Maintain currency of filing systems utilizing Versatile in accordance with the Corporate Classification Scheme
Promote timely and effective customer service by responding to internal and external inquiries from customers, vendors, regional employees, and management team members in a prompt and efficient manner
Provide administrative support to the RPDS Management Team in the delivery of Paramedic Services programs and services.
Clerk 2 – Scheduling Office (Part-time)
Region of Durham (Long Term Care) – Hillsdale Estates
03.2021 - 07.2022
Coordinate staff scheduling and replacements to ensure departments are adequately always staffed
Ensure the master scheduling sheets are updated and management are notified when changes arise
Respond to internal scheduling inquiries from management and staff in a timely manner
Update and maintain scheduling and absenteeism records in the scheduling software
Provide clerical support and assistance to the department by preparing and maintaining a variety of spreadsheets and correspondence.
HRIS Analyst Assistant
Durham College (Human Resources Department)
01.2017 - 08.2020
Assisted in the review, testing and implementation of HRMS upgrades or patches
Collaborated with functional and technical staff to coordinate the application of upgrade or fix
Maintained HRIS tables
Documented process and results
Provided support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performed scheduled activities; recommended solutions or alternate methods to meet requirements
Recommended process/customer service improvements, innovative solutions, policy changes or significant variations from an established policy and sought approval by appropriate leadership prior to implementation
Served as a key liaison with third parties and other stakeholders (e.g., payroll)
Used project management skills in managing projects
Provided overall project management for a given H.R
Initiative
Wrote, maintained and supported a variety of reports or queries using appropriate reporting tools
Assisted in the development of standard reports for ongoing customer needs
Helped maintain data integrity in systems by running queries and analyzing data
Developed user procedures, guidelines and documentation
Trained clients on new processes/functionality
Trained new system users
Maintained awareness of current HRMS trends focusing on product and service development, delivery and support, and applying key technologies
Examined trends in information systems training, materials and techniques
Through classes, reading, C.B.T.s or other mechanisms, continuously increased H.R
Knowledge and H.R.I.S
Application/tools ability
Participated in user group meetings/conferences.
Enrolment Services Assistant
Durham College (Strategic Enrolment Services)
08.2014 - 08.2016
Contact support for administration, staff, and students who have questions or inquiries regarding payments, enrolment or records
Assisted in the development and delivery of student communications as per the departmental communication plan
Responded appropriately and with cultural and language sensitivity to in-person, email and telephone inquiries from students and agents
Generated reports and entered information into databases utilizing Banner and M.S
Office
Assisted in maintaining confidential records and files for the department.
Accounting Clerk – Work Study Student
Durham College (Finance Department)
09.2012 - 08.2014
Reviewed accounting documents and verified vouchers and bills
Reconciled accounts and solved discrepancies
Evaluated records and reconciling bank accounts
Audited accounting and other reports and maintained clerical records
Managed data entry for the accounting department and phone coverage
Tracked cheque disbursement and formulated ad hoc reports
Assisted in Risk Management projects, Financial Analyst projects and Payroll Audits.
Assistant Operating Manager
Value Village
06.2009 - 08.2012
Directed and coordinated daily operational activities and staffing needs concerning the production, pricing, sales, and distribution of merchandise
Responsible for all human resources functions, including recruitment, interviewing/selection, orientation, training and development, performance management and review, coaching, discipline and termination when required
Planned procedures and processes that provided full service to customers while ensuring an accurate, efficient and effective workflow
Assisted in the development of the operating budget to ensure practical and prudent expenditures
Established strong working relationships with all departments to foster a cooperative work environment and ensure efficient workflow.
Manager
Rogers Plus
09.1998 - 12.2005
Primary contact for administration, staff and customers for all store-related questions or inquires
Assisted customers in resolving all bill-related issues and concerns with their telecommunications services
Responsible for scheduling and attendance-related functions for all levels, such as annual vacations and attendance tracking
Managed the setup and maintenance of cell phone and cable areas to accommodate payment and registration processes
Responsible for all store-related human resources functions, including recruitment, interviewing/selection, orientation, training and development, performance management and reviews, coaching and termination
Responsible for store audits to ensure all company policies and procedures were being followed as outlined to minimize loss.
Education
B Com. (Honours), Bachelor of Commerce - Business -
University of Ontario Institute of Technology
Oshawa, Ontario
04.2016
Business – Accounting, Ontario College Diploma -
Durham College
Oshawa, Ontario
08.2014
Skills
Proven experience as a customer service manager
Self-directed and motivated with both excellent written and communication skills
Advanced skills in MS Excel and other Microsoft Suite applications
Report writing and analytics experience
Strong interpersonal skills and ability to work effectively with all levels of personnel
Ability to establish strong working relationships with all stakeholders
Ability to make sound, evidence-based decisions through good judgment and diplomacy
Excellent customer service skills and ability to analyze and troubleshoot issues and conflicts
Excellent time management, problem-solving and organizational skills
Knowledge of performance evaluation and customer service metrics
Microsoft Excel expertise
Accounting software expertise
Accounts Receivable
Bank Reconciliation
Accounting experience
Payroll Processing
Expense Tracking
Awardscertificates
Proficiency certificate achieved in Excel.
Certificate in Records Management (Durham College).
Executive Board Member of the Accounting Society (Durham College) 2012 – 2014.
Member of the Accounting Society (U.O.I.T.) 2014 – 2016.
Community Leader Award – P.F.L.A.G. Durham.
Timeline
Senior Accounting Clerk
Region of Durham – Health Department – Paramedic Services
07.2022 - Current
Clerk 2 – Scheduling Office (Part-time)
Region of Durham (Long Term Care) – Hillsdale Estates
03.2021 - 07.2022
HRIS Analyst Assistant
Durham College (Human Resources Department)
01.2017 - 08.2020
Enrolment Services Assistant
Durham College (Strategic Enrolment Services)
08.2014 - 08.2016
Accounting Clerk – Work Study Student
Durham College (Finance Department)
09.2012 - 08.2014
Assistant Operating Manager
Value Village
06.2009 - 08.2012
Manager
Rogers Plus
09.1998 - 12.2005
B Com. (Honours), Bachelor of Commerce - Business -
University of Ontario Institute of Technology
Business – Accounting, Ontario College Diploma -
Durham College
Similar Profiles
Evan ThebergeEvan Theberge
Undercover Test Shopper at Durham Region Health DepartmentUndercover Test Shopper at Durham Region Health Department