Blaine Johnson
Québec,Quebec
Summary
Dynamic leader with a proven track record at Loblaws Companies, excelling in customer service and team leadership. Enhanced client satisfaction through effective decision-making and strategic initiatives, resulting in increased sales revenue. Skilled in time management, fostering strong relationships, and driving operational excellence to achieve organizational goals.
Overview
2026
2026
years of professional experience
Work History
Manager
Loblaws Companies
05.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Representative
SOS Medical Products Inc
2015 - 2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
President
Alliance Johnson
01.2013 - 2015
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Medical Representative
Human Care Group
2013 - 2015
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
Senior Sales Representative
Evolution Technologies Inc
2011 - 2013
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Identified customer needs by asking appropriate, open-ended questions.
Instutional Sales Representative
AMG Medical Inc
1987 - 2011
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
High School Diploma -
Chomedey High-school
Chomedey, Laval Associate of Applied Science - Medical Informatics
McGill University
Montreal06.1988
Social Sciences Education
Vanier College
Saint-Laurent08.1986
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Full Professional
French
Full Professional
Additional Information
Football:
Coached 7-12 years old for 10+ years.
Timeline
Manager
Loblaws Companies
05.2015 - Current
President
Alliance Johnson
01.2013 - 2015
Sales Representative
SOS Medical Products Inc
2015 - 2015
Medical Representative
Human Care Group
2013 - 2015
Senior Sales Representative
Evolution Technologies Inc
2011 - 2013
Instutional Sales Representative
AMG Medical Inc
1987 - 2011
High School Diploma -
Chomedey High-school
Associate of Applied Science - Medical Informatics
McGill University
Social Sciences Education
Vanier College
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