Summary
Work History
Education
Skills
References
Timeline
Generic
Soki Shakilah

Soki Shakilah

Kampala

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Waitress and Masseuse

Rwenzori International Hotel
  • Made beds and changed linens, cleaned and sanitized bathrooms, showers, toilets, and countertops, emptied trash receptacles, vacuumed and swept floors, carpets and rugs, cleaned and sanitized hotel and guest rooms, provided excellent customer service, took and served food/drinks orders, arranged table settings, up-sold when appropriate, made suggestions based on customer preferences, greeted customers and presented menus.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Head Waitress

Mars cafe & Garden
  • Maintain good preparation standards and safety, train workers in food preparation, in services, sanitation as well as safety procedures, provide table services, prepare work schedule for waitress and waiters, answer menu questions, make drink recommendations, course food items approximately, perform side work and end-of-shift closeout tasks.

Headwaitress

Mars Resort and Garden
- 11.2016
  • As a headwaitress my key focus is to ensure prompt and courteous service to the customers and make them feel special and important
  • I usually fulfill this by seeing to it that every customer's needs and requests are attended to
  • I conceptualize strategies and techniques to speed up order time and avoid queues
  • I also practice practical, yet effective steps in order taking to avoid mistakes and duplicities
  • I maintain a clean surrounding and proper hygiene and sanitation observation at all times.

Education

Catering & Hotel Management -

Western Valley Institute
01.2010

Skills

  • Supervising
  • Serving
  • Time management
  • Foods & Beverages and House Keeping
  • Cooking
  • Team work
  • Calm Under Pressure
  • Active Listening
  • Interpersonal Communication

References

Available on Request

Timeline

Waitress and Masseuse

Rwenzori International Hotel

Head Waitress

Mars cafe & Garden

Headwaitress

Mars Resort and Garden
- 11.2016

Catering & Hotel Management -

Western Valley Institute

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Soki Shakilah