Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
Timeline
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BIYU JIN

Riverside

Summary

Dynamic and detail-oriented HR professional with hands-on experience in human resources operations, benefits administration, and employee engagement. Skilled in utilizing ADP Workforce Now for onboarding, personnel file management, and compliance processes including E-Verify, as well as administering employee benefits and supporting over 300 employees through insurance enrollments and updates. Experienced in payroll management, scheduling optimization, and recruitment support, contributing to efficient HR operations. Proficient in managing AI-driven internal communication systems across the United States, Brazil, and Mexico, delivering timely updates to employees and executives to enhance organizational communication. Bilingual in English and Mandarin, adept at bridging cross-cultural communication and collaborating with diverse teams in multinational environments.

Overview

4
4
years of professional experience

Work History

HR & SSC Intern

Cainiao Supply Chain US INC
Rancho Cucamonga
10.2024 - 07.2025
  • Administered HR processes, including employee onboarding (using ADP for onboarding, personnel file management, and E-Verify), offboarding, PTO calculations, and issuing employment-related documentation.
  • Oversaw employee insurance management: processed new enrollments, updated benefits, resolved employee inquiries, verified billing accuracy, and successfully supported over 300 employees in enrolling in a new insurance plan.
  • Managed and operated two AI-driven internal communication systems across the United States, Brazil, and Mexico:
    Employee System: Delivered company updates, important announcements, and responses to employee inquiries, improving information accessibility and engagement.
    Management System: Supported executives by addressing high-level inquiries and providing timely decision-related information.
  • Enhanced efficiency of cross-border information sharing and strengthened internal communication processes in a multinational environment.
  • Collaborated cross-functionally with HR, payroll, and benefits vendors to ensure seamless operations across multiple countries. Gained hands-on experience with global HR practices, benefits compliance, and employee engagement strategies in a multinational environment.

Intern - Management and Human Resources (MHR) Department

Cal Poly Pomona
08.2021 - 05.2024
  • Planned, managed, and optimized the department’s social media accounts, significantly improving online presence and student engagement.
  • Coordinated and executed internal activities and events, ensuring seamless logistics and strong participation.
  • Created and edited professional content for department communications, including captions, images, and announcements.
  • Collaborated with faculty and peers to design strategies that enhanced departmental visibility and student involvement.

Unpaid Intern - HR and Administrative Positions

Nail Product Manufacturer
06.2022 - 12.2023
  • Managed payroll processes, ensuring accurate and timely salary payments across multiple teams.
  • Coordinated and optimized employee work schedules to improve productivity and operational efficiency.
  • Conducted candidate interviews, supporting recruitment and selection activities.
  • Maintained employee records and handled HR correspondence, contributing to compliance and smooth HR operations.
  • Assisted with benefits administration and addressed employee inquiries, providing effective support.

Education

Bachelor of Science - Business Administration - Management and Human Resources (MHR)

California State Polytechnic University
Pomona
05.2024

Skills

  • HR Systems & Tools: Proficient in ADP Workforce Now (onboarding, personnel file management, E-Verify, PTO tracking), Employee Navigator, and AI-based internal communication platforms
  • HR Operations: Experience in employee onboarding/offboarding, personnel records management, PTO calculations, employment documentation, and benefits administration
  • Benefits & Compliance: Skilled in employee insurance enrollment, benefits updates, billing verification, and employee support; familiar with HR compliance and E-Verify processes
  • Global HR Support: Supported HR processes and managed internal systems across United States, Brazil, and Mexico, with experience addressing both employee-level and executive-level inquiries
  • Data Management & Reporting: Capable of maintaining accurate HR records, generating HR/benefits reports, and ensuring payroll/benefits data consistency
  • Event & Project Coordination: Organized HR events, department activities, and employee engagement initiatives, ensuring seamless execution
  • Multilingual Communication: Bilingual in English and Mandarin Chinese, enabling effective cross-cultural communication and international collaboration

Additional Strengths:

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong organizational and time management abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively in a team environment
  • Detail-oriented with strong problem-solving capabilities
  • Understanding of employment laws and regulations
  • Competent in handling various administrative tasks
  • Adept at planning, managing, and creating content for social media accounts
  • Effective in fostering a collaborative work environment
  • Providing excellent support and assistance to employees and stakeholders

Extracurricular Activities

Active participant in various school-organized activities, fostering a collaborative and engaging school community. Engaged in numerous group projects, maintaining friendly and proactive communication with team members. Member of the Human Resources Student Association (HRSA) at Cal Poly Pomona.

Languages

  • Chinese (Mandarin)
  • English

Timeline

HR & SSC Intern

Cainiao Supply Chain US INC
10.2024 - 07.2025

Unpaid Intern - HR and Administrative Positions

Nail Product Manufacturer
06.2022 - 12.2023

Intern - Management and Human Resources (MHR) Department

Cal Poly Pomona
08.2021 - 05.2024

Bachelor of Science - Business Administration - Management and Human Resources (MHR)

California State Polytechnic University
BIYU JIN