BIVIN BABU

• Setting sales goals and developing sales strategies
• Developed and implemented a marketing plan for key accounts, resulting in a 20% increase in brand awareness and a 15% increase in lead generation.
• Establish relationships with customers and provide them with the best insights or phones, plans, accessories
• Proven track record in negotiating contracts, managing key accounts, and implementing CRM systems resulting in a 30% increase in revenue and a 40% increase in efficiency
• Preparing and sending quotes and proposals
• Utilized CRM software to track leads and manage accounts throughout the sales cycle.
• Generated reports summarizing sales performance metrics and presented findings to management team.
• Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.

• Led new talent Acquisition and recruitment processes for over 70 full time/contract roles in US and Asia Pacific
• Managed complete IT recruitment cycle for service-based clients and Banking customers
• Participated in community affairs to increase branch visibility by 10%
• Developed strategies to increase revenue from existing accounts.
• Renewed existing accounts by cementing trusting relationships with customers.
• Negotiated contracts with clients to maximize profitability.
• Manage onboarding of new hires
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Managed multiple accounts simultaneously while meeting deadlines.
• Involved actively in setting up and evaluating the KPI'S
• Built and maintained productive relationships with customers and internal partners.
• Hit and exceeded department KPIs by 20% for 5 months in a row.

• Monitored IT recruitment cycle to maintain staffing needs and requirements across 4 offices
• Manage Account delivery for full time and contract positions for Canadian, US and Asia pacific region
• Supported the Business Director on filling positions from Ernst and Young, PWC and Sherwin Williams on their IT requirements
• Evaluated individual and team business performance and identified opportunities for improvement.
• Sourced qualified candidates utilizing various web technologies, social media, resume databases and referrals from networking events while reducing the hiring costs by 35%.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Managed client accounts to ensure successful delivery of services and products.
• Assisted in developing proposals for potential new customers by researching their requirements and needs.
• Served as an escalation point for escalated issues from both clients and team members alike.
• Managed performance issues with delivery team members.

• Collaborated and worked with establishing the offshore team setup from scratch for the APAC Leadership Recruitment process
• Managed hiring and communications across 5 clients and 18 roles during tenure
• Successfully recruited and managed 8 permanent employees for the CAT clearance positions (Singapore Defense positions)
• Worked closely with the leadership team, involved in discussions (On Shore & offshore) on strategic planning, organizational developments, and tactics to achieve goals
• Created reports to track recruiting metrics such as time-to-fill, cost-per-hire, source of hire.
• Collaborated with other recruiters to share best practices in sourcing techniques.
• Developed job descriptions that accurately reflect the duties and responsibilities of each position.
• Maintained accurate records of all recruiting activities using Applicant Tracking Systems(ATS)
• Researched innovative methods of attracting highly skilled engineers for specialized roles.

• Identified gaps in interview funnel and recommended changes, improving hiring time by 22%
• Individually contributed to the sourcing and head hunting of 10 federal based candidates with sensitive clearance (TS/SCI) and polygraph
• Built talent pipeline according to core company values and role requirements.
• Conducted interviews to assist management in selecting most qualified candidates.
• Managed third-party vendors providing recruitment services.
• Utilized Boolean search strings to identify passive candidates online.
• Used social media as recruitment tool by posting content and responding to inquiries or comments.
• Utilized creative sourcing strategies and recruitment branding to identify, engage and attract top talent.
• Screened profiles of candidates prior to interviews for U.S./Canada based IT requirements
• Worked with Citizens, Green Card Holder, H1B, TN Permit and other Visa

Adrenaline E – Systems (Deployed by QSS Onsite)

• Team Lead on site for five months at Adrenalin E- Systems deployed by QSS for an In-house recruitment cycle project for hiring 40+ positions in various verticals
• Worked directly with the HR- Director, Product heads and VP- Development and support for positions in different geographical regions and various skill sets
• Involved in the day-to-day meetings with 4 off- shore product heads to support their recruitment needs in Dubai, Singapore and US.

• Provided support by taking 60+ in-bound calls a day and helping the customers in basic troubleshooting
• Provide support in the event of a network outage, by scheduling technicians to minimize cycle time, and ensure all services are available to our customers
• Plan, coordinate, and ensure all activities related to daily work and projects are completed following company practices and processes (i.e.; change management rules, etc.)
• Manage sales pitch and ensure our new products to be introduced to our customers
• Partner with various internal and external parties.