Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Bithania Kassa

Edmonton,Canada

Summary

Dependable team player, adept at managing high-volume periods while maintaining excellent customer service. Committed to enhancing guest satisfaction through genuine hospitality, while guests enjoy memorable experiences.

Overview

3
3
years of professional experience

Work History

Server

Earls Tin Palace
Edmonton, AB
05.2023 - Current
  • Developed rapport with guests by providing exceptional customer service.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stay informed and enthusiastic about daily specials, new menu items, and promotions.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Server Assistant

Tiramisu Bistro
Edmonton, AB
07.2022 - 01.2023
  • Engaged with guests to maximize satisfaction with food and service.
  • Collaborated with team members to successfully manage high-volume periods.
  • Assisted servers with food and drink running, and clearing away dirty dishes.
  • Demonstrated ability to multi-task by performing additional duties as assigned.

Education

Bachelor of Arts - PSYCHOLOGY

University of Alberta
Edmonton, AB
04.2026

Skills

  • Attentive
  • Positive guest interactions
  • Strong work ethic
  • Dependable
  • Time management
  • Excellent communicator

Volunteer Experience

  • Summer Camp Counsellor, YMCA, Edmonton, AB
  • Social Justice Club Member, Archbishop Macdonald High School

Timeline

Server

Earls Tin Palace
05.2023 - Current

Server Assistant

Tiramisu Bistro
07.2022 - 01.2023

Bachelor of Arts - PSYCHOLOGY

University of Alberta

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Bithania Kassa