Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Hi, I’m
Bith Nyok
Cranbrook,BC
Summary
Work History
Prestigehotels
Front Desk Receptionist
05.2023 - Current
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
Education
Kenyatta University Nairobi Kenya
Bachelor Of Economics & Statistics
University Overview
Skills
- Social Perceptiveness
- Answer Telephone Calls
- Listening Skills
- Data Imports
- Statistical Analysis
- Customer Assistance
- Telephone Etiquette
- Computer Proficiency
- Team Collaboration
- Hospitality Service
- Time Management
- Greeting and Seating Clients
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Receptionist
Prestigehotels
05.2023 - Current
Kenyatta University
Bachelor Of Economics & Statistics
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