Bita Beiklikli

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• I am responsible for assisting customers, which includes finding products, checking their availability in the main warehouse system in Vancouver, restocking products, processing purchases and refunds, and closing the store at night.

Acquired new clients and expanded business opportunities.
Assisted clients in purchasing spa packages (average value around $1,000).
Maintained and nurtured client relationships to ensure satisfaction and repeat business.
Provided personalized assistance to clients in finding suitable services.
Organized appointments and managed scheduling.
Handled incoming phone calls and provided prompt responses.
Performed Excel-based accounting and ensured accurate end-of-day closing.
Coordinated manager’s meetings and supervised staff during major events, including fashion shows.
Led digital marketing efforts to enhance the company’s online presence.
Fostered and maintained professional and effective working relationships with clients and colleagues.

• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.