Responsible for creating test plan, providing demos to the client, identifying the risks and providing the mitigation plan for projects, test execution deliverables.
Facilitate workshops and meetings with stakeholders to elicit feedback and refine requirements.
Assist in the development and execution of User Acceptance Testing (UAT) to ensure solutions meet business needs.
Draft and maintain business requirements and align them with functional and technical requirements.
Carry out integration, UAT, staging, beta production and production testing for client on desktop/tablet/mobile.
Responsible for performing deployments to integration and UAT environments.
Monitored project status regularly and reported to management.
Performing Accessibility for Ontarians Disable Act (AODA) testing using JAWS and Site Improve.
Providing estimates and feedback to the Project Owner for project scheduling purposes.
Working with Enterprise Content Management, Sitecore and Data models to test different scenarios.
Providing daily and weekly test status reports, test sign offs, test closure memos and metrics to management and Client.
Investigating client complaints and non-conformance issues.
Participate in daily standups, sprint planning, and project retrospectives.
Client: - Honda/Acura
QA Technical Specialist
Softtek India Pvt Ltd
06.2017 - 11.2017
Defined quality standards and metrics for the current project/product.
Worked closely on the deadlines of the project.
Pushed the team continuously to innovate.
Analyzed change requests and identified potential impacts on projects.
Reviewed test strategies and see that all the various kinds of testing like unit, functional, performance, stress, acceptance etc. are getting covered.
Built up a team and choosing right number and skill set of resources.
Provided training on Selenium Webdriver.
Created test scripts using BDD driven test framework. Used gherkins language and created feature files which were related to the glue code.
Shared the feature files to the client which were easily understandable.
Used Maven for associating the jar files which were used for BDD framework.
Used Jenkins for scheduling to run the test scripts.
Web Element Inspection through Firebug and Fire Path.
Have very good knowledge in locating elements using Xpath.
Performed cross browser functional testing using Selenium Webdriver.
Assigned various tasks to the QA engineers as per the strength of individual.
Crossed comments among team members.
Ensured that Rewards are given for each achievement in the team.
Reviewed status reports from team managers and taking appropriate actions accordingly.
Sent crisp and clear status to the higher management.
Client: - TechStyle(JustFab)
Test Engineer Senior Analyst
Accenture Inc
06.2014 - 12.2016
Provided project estimation.
Coordinating and leading the Test strategy development as a part of the Accenture delivery suite for each release.
Participating in meetings with the client to provide status and prioritize activities.
Working with external vendors to ensure dependency on other applications is taken care of and there are no concerns to ongoing releases.
Closely worked with client BAs and the Business team to understand and resolve the issues.
Worked on Enterprise Order Management, Oracle, ESB, BCOM, IPAG, FFWFM
Carried out defect management activities – reviewing the defect and assigning to the corresponding team, coordinating the defect calls Designed the release test strategy.
Managed external QA and vendors in the common Client space to ensure high quality is maintained and communication is streamlined eliminating conflicts.
Participated in Fit – Gap Analysis of requirements and Project Estimation.
Being involved during analysis phase of the project which would help come up with the functional requirement.
Provided e2e knowledge transfer to the external vendor.
Led continuous process improvement activities for project group.
Created test scenarios in IBM CLM tool, test data and test scripts.
Created instructional materials and conducted knowledge transfer to provide training and support to end-users.
Mentored junior test team members.
Using the Hexawise tool to create the test scenarios.
Onsite-Offshore co-ordination.
Being responsible for providing the detailed daily execution and defect report.
Client: - Bell Canada
Test Engineer Analyst
Accenture
04.2010 - 04.2013
Worked in the Banking Center application used by the bank associate to cater the needs of the customer.
Test all the process that the application can perform in different roles (as a bank associate, bank manager, etc.).
Created different types of account (Chequing, Saving, HELOC, IML, loan) to test the different functionalities.
Created debit and credit card accounts using bank BOSS (Lexcel, QWS 3270 Secure) and COIN systems followed by creating the CVV too.
Each banking center has certain special offers and rules which were tested by us, by logging in the respective banking canter login.
Analyzing business requirements and functional specifications.
Performing System Integration tests, Regression tests and Ad-hoc tests on various applications.
Testing of Web Based and Window Based Application critical to day to day operations.
Providing Knowledge Transfer Sessions to new Team Members.
Defect Logging and Tracking in QC 9.2.
Communicating with the onsite team members and the client to plan the testing activities.
Working as Data Management Analyst managing and providing test data to Functional Testing teams by creating and maintaining systems to pull define, clean, integrate and aggregate data into a format that business personal can use.
Responsibilities for communicating with clients and understanding the business requirements and managing/guiding other team members.
Used various Bank applications like Base2, Lexcel, QWS 3270 Secure for test data creation and updating information into database fields.
Interacted with US, Asia Pacific testing partners to resolve or clarify test cases and test data requirements well within the timelines.
Provided CIT/SIT/UAT support for complex test data requirements.
Client: - Bank of America
Education
Bachelor of Technology - Information Technology
Biju Patnaik University of Technology
01.2009
Skills
Requirement Gathering & Analysis
Test Planning, Test Strategies
Test Plans, Cases & Processes
Functional Requirements
Scripting & Documentation
Regression & Negative Testing
UI & Compatibility Testing
System Integration Testing
Testing Automation
Test Strategies & Coverages
Detail Oriented and Quality focused
E2E Testing
UAT Testing
Test Estimation
SOA Testing
Team Management
Client Management
Risk Management
CRM: Siebel 15700 -Enterprise Order Management (EOM)
Testing Areas: EOM, Siebel, Oracle-Order and Service Management (OSM), Enterprise service bus (ESB), GUI, XML, Functional Testing, Regression testing, SIT, UAT, Load testing, Acceptance Testing
Test Management Tools: Jira, Test Link, IBM Rational Clear Quest, RequisitePro, RQM, Rational Jazz Team Server Version: 60 (CLM), HP ALM, Test Rail, JAWS, Test Rail, GitHub- Zen hub
QA specialist having 14 yrs. of total experience. Playing a key role in Test Management consisting of defining scope, creating estimates, writing Test Scripts and Test Plans and simultaneously handling multiple releases.. Lead a team of Test Analysts, providing direction, guidance and oversight of test activities.
Business Analyst with 5 years of experience and Proven expertise in requirements gathering, process improvement, and stakeholder management. Adept at translating business needs into actionable solutions, enhancing operational efficiency, and supporting project delivery.
Hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, software development and user-acceptance testing.
Functional knowledge about the CRM application based on Siebel which handles order management and interfaces with BCOM, IPAG, FFWFM, Billing and various other downstream applications for order provisioning processes.
Domain: Considerable knowledge in Banking, Telecom and Media industry.
Excellent knowledge of software development life cycle (SDLC), test life cycles, defect life cycles and software testing methodologies like Agile (SCRUM & KANBAN), Waterfall and Hybrid.
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