BISOLA OLATUNJI
Toronto,ON
Summary
Proven Administrative Assistant with a track record of enhancing office operations and customer satisfaction, Excelled in data entry and fostering professional relationships, significantly improving document organization and client relations. A dedicated team player known for exceptional time management and critical thinking skills, adept at supporting executive tasks and special projects.
Overview
8
8
years of professional experience
Work History
Volunteer
GRACE PLACE FOOD BANK
09.2024 - 12.2024
- Conducted needs assessments for community programs to identify gaps and areas for improvement.
- Managed social media outreach to promote volunteer opportunities and increase engagement.
- Implemented feedback mechanisms to gather insights from volunteers for continuous improvement.
- Coordinated community outreach initiatives by organizing events that increased awareness of local resources.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Administrative Assistant
AVANTI INDUSTRIES LIMITED
01.2021 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
BHARAT VENTURES
09.2016 - 11.2017
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Bachelor of Arts - politics science
Kwara State University
Lagos Nigeria12-2020
National Diploma - Public Administration
KWARA STATE POLYTTECNIC
Ilorin, Kwara State, Nigeria.11-2014
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Customer and client relations
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Dedicated team player
- Deadline oriented
- Resourceful
Languages
English
Professional Working
Interests
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
Timeline
Volunteer
GRACE PLACE FOOD BANK
09.2024 - 12.2024
Administrative Assistant
AVANTI INDUSTRIES LIMITED
01.2021 - 03.2024
Administrative Assistant
BHARAT VENTURES
09.2016 - 11.2017
Bachelor of Arts - politics science
Kwara State University
National Diploma - Public Administration
KWARA STATE POLYTTECNIC
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