Summary
Overview
Work History
Education
Skills
Timeline
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BISMARK OPPONG KOFI ADDAE

Brampton

Summary

Dynamic administrative professional with a proven track record at Bispong Travels, excelling in customer service and office administration. Skilled in optimizing schedules and enhancing communication, I effectively managed correspondence and improved document organization. Proficient in Microsoft Office, I contributed to team productivity through meticulous report preparation and attention to detail.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

03.2022 - 06.2024
  • Coordinated schedules and appointments for executives, optimizing time management and operational efficiency.
  • Managed correspondence, ensuring timely responses and effective communication across departments.
  • Developed and maintained filing systems, improving document retrieval speed and organization.
  • Assisted in preparing reports and presentations, enhancing clarity and accuracy of information shared.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.

Office Assistant Intern

Cynimod Consult
07.2021 - 01.2022
  • Supported office operations by managing schedules and coordinating meetings.
  • Assisted in maintaining organized filing systems for documents and records.
  • Handled incoming communications, including phone calls and emails, ensuring timely responses.
  • Prepared reports and presentations using Microsoft Office Suite to enhance team productivity.
  • Proofread papers, letters and marketing materials to identify mistakes for quality control.

Sales Associate

Melcom Shopping Mall - Achimota
08.2019 - 04.2021
  • Assisted customers in product selection, providing tailored recommendations to enhance satisfaction.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Receptionist

Bispong Travels
02.2018 - 11.2018
  • Greeted and assisted clients, ensuring a welcoming and professional atmosphere.
  • Managed incoming calls, directing inquiries to appropriate departments efficiently.
  • Scheduled appointments and maintained organized calendar for staff and clients.
  • Processed client requests, demonstrating strong attention to detail in documentation.
  • Assisted in handling customer complaints, resolving issues promptly and professionally.

Education

Bachelor of Arts - Communication Studies

University of Media Arts And Communication
Accra,Ghana
04-2024

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Computer proficiency
  • Time management
  • Customer relations
  • Client relations

Timeline

Administrative Assistant

03.2022 - 06.2024

Office Assistant Intern

Cynimod Consult
07.2021 - 01.2022

Sales Associate

Melcom Shopping Mall - Achimota
08.2019 - 04.2021

Receptionist

Bispong Travels
02.2018 - 11.2018

Bachelor of Arts - Communication Studies

University of Media Arts And Communication
BISMARK OPPONG KOFI ADDAE