Summary
Overview
Work History
Education
Skills
Timeline
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BISMARK OPPONG KOFI ADDAE

Brampton,Canada

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Proven expertise in picking, packing, and product inspection, ensuring accuracy and quality.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Shopper's Drug Mart
Brampton, ON
04.2024 - 12.2024
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Resolved customer complaints in a professional manner.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Offered customers carry-out service at completion of transaction.
  • Answered customers' questions and provided information on store procedures or policies.

Merchandise Associate

No Frills
Brampton, Canada
02.2023 - 01.2024
  • Printed labels and tags for for-sale merchandise.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Helped customers locate desired items and assisted with carrying heavy loads.

General Labor

Ivandale
Brampton, Canada
02.2022 - 12.2022
  • Communicate effectively
  • Maintaining clean and healthy environment.
  • Responsible for organizing materials for work

General Labour

ABC Technology
Brampton, Canada
02.2021 - 11.2021
  • Pick, pack, received and restock products.
  • Cleaned, wrapped, and labeled out incoming orders and items.
  • Counted and verified orders picked to ensure accuracy.

Education

Bachelor of Arts - Communication Studies

University of Media, Arts And Communication
Accra, Ghana
04-2020

Skills

  • Customer service
  • Problem solving
  • Customer relations
  • Packing
  • Reliability and punctuality
  • Picking

Timeline

Customer Service Cashier

Shopper's Drug Mart
04.2024 - 12.2024

Merchandise Associate

No Frills
02.2023 - 01.2024

General Labor

Ivandale
02.2022 - 12.2022

General Labour

ABC Technology
02.2021 - 11.2021

Bachelor of Arts - Communication Studies

University of Media, Arts And Communication
BISMARK OPPONG KOFI ADDAE