Bismarck Ansong
Project Manager/Senior Business Analyst
Mississauga,ON
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Project Manager/Senior Business Analyst
Kemmet Systems
Toronto, Ontario
12.2017 - Current
- Online web solution for kemmet Systems (Website Development), Define and determine the Business need for the organization
- Defined the SDLC methodology to use for the project
- Identified stakeholders, analysed them and then engage them
- Identified, analyzed, prioritized, mitigated and communicated project risks and reported project status
- Met regularly with the team to ensured that team members understood their responsibilities
- Ensured all commitments were met in accordance with the goals and objectives of the project
- Prepared reports and documentation on project financial aspects and progress and answered any related inquiries
- Involved in interpreting performance data and translated this into practical improvements
- Managed change activities such as close-out procedures; ensured projects closed in a timely manner
- Worked closely with users to ensure the project met the business needs of clients
- Liaised with stakeholders to develop and utilize business analysis and project management methodologies to identify deliverables
- Elicited, analyzed, validated and documented business, functional and quality requirements for assigned project and business initiatives using multiple BABOK methods and techniques
- Project estimation, project costing and project budgeting
- Collaborated and built relationships with the external Vendors and stakeholders
- Developed and initiated projects, managed costs and monitored performance.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Met project deadlines without sacrificing build quality or workplace safety.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Modified and directed project plans to meet organizational needs.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Led project teams through design, construction and launch process.
- Accelerated progress by continually reviewing performance, budgets and project timelines.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Drove team success through shared vision and recognition of quality performance.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Maintained compliance with regulatory parameters in complex projects with overlapping policies.
- Provided detailed product orders based on project drawings and technical specifications.
- Achieved project deadlines by coordinating with contractors to manage performance.
Senior Business Analyst/Project Manager
The Christian Faith Network
Toronto
04.2017 - 12.2017
- Project: Online web solution for The Christian Faith Network
- Website development for Christians to use, Participated in Project kick off meeting and conducted long range and strategic planning to provide an online web solution for The Christian Faith Network
- Define and determine the Business need for the organization
- Developed business case to justify the financial investment for the project
- Defining the SDLC methodology to use for the project
- Identified stakeholders, analysed them and then engage them
- Liaised with stakeholders to develop and utilize business analysis and project management methodologies to identify deliverables
- Elicited, analyzed, validated and documented business, functional and quality requirements for assigned project and business initiatives using multiple BABOK methods and techniques
- Project estimation, project costing and project budgeting
- Collaborated and built relationships with the external Vendors and stakeholders
- Communicated with key stakeholders on regular basis and provided updates on project status and progress
Ansong & Ansong Consulting Group
Toronto, Ontario
01.2013 - 03.2017
- Online web solution for Ghana Commercial Bank in Ghana and United Kingdom, Participated in Project kick off meeting and conducted long range and strategic planning to provide an online web solution for Ghana Commercial Bank in the UK and Ghana, developing business cases for funding using PEST, PESTEL, Porters Five Forces, SWOT and TOWS analysis
- Defining the “As is current state” and “To be future target state” using gap analysis and business process re-engineering to close the gaps and make the company’s business processes and systems more robust and more efficient
- Identified stakeholders, analysed them and then engage them
- Liaised with stakeholders to develop and utilize business analysis and project management methodologies to identify deliverables
- Elicited, analyzed, validated and documented business, functional and quality requirements for assigned projects and business initiatives using multiple BABOK methods and techniques
- Project estimation, project costing and project budgeting
- Collaborated and built relationships with partner firms and stakeholders
- Communicated with key stakeholders on regular basis and provided updates on project status and progress, Worked with project sponsors to ensure requirements are aligned to business objectives
- Mentored and motivated junior staff members in gaining knowledge and experience in business analysis skills and techniques
- Prepared and delivered presentations to business and technical units, customers, industry forums, senior management and selecting the appropriate approach based on the audience
- Performed cost-benefit analysis and identified solution approaches to determine the best alternative
- Worked with clients over video and Tele-conferencing to prepare and elicit requirements, reviewing solutions and iterative processes throughout the project
- Completed environmental analysis before inviting requests for information and quotation, as well as requests for purchase and public tenders
- Produced project plans in order to manage deliverables and ensure objectives can be achieved
Business Analyst
World Financial Group
Toronto, Ontario
01.2010 - 01.2013
- Multiple projects: Policy Administration system upgrade, reporting system implantation
- This project involved the upgrade of the legacy system to a new robust application for policy issuance, management and administration in order to provide cost savings
- Demonstrated experience in insurance core concepts, elicited requirements from key subject matter experts and overseeing the complete project lifecycle (PLC)
- Assisted with the management and administration of cases linked to personal and commercial line
- Policies, rider endorsements and forms
- Completed data mapping of legacy data for all business units, collating and sharing information between various teams as required
- Ensured regular flow of information between the entire project team by means of M.S SharePoint, M.S outlook, formal and informal briefings sessions, memos and presentations
- Utilized unified modeling language (UML) diagrams including business use cases, system use cases, activity diagrams, class diagrams and state chart diagrams
- Prepared and regularly updated information on the BRD and obtained stakeholder signoffs
- Ensured project team did not drift away from its original purpose and scope into unplanned additions (Scope Creep)
- Liaised with the team to upgrade the COTS Software system in the company
- Liaised with the technical team to improve system capacity levels with a blade configuration to support the new application
- Helped produced test Cases and participated in UAT, obtained signoffs on test results, participated in training users and staff on new application
- Liaised with the QA team to monitor and see to it that the application meets requirement specification
- Worked closely with compliance and the legal team to implement new statistical reporting plans to support Canadian regulatory reporting for new endorsements used in the system
- Documented lessons learned and participated in the project closeout processes
Business Analyst
Canada Western Bank
Edmonton, Alberta
01.2007 - 01.2010
- Project: Siebel Customer Relations Management system implementation
- This project implementation was solely to improve sales and service process in order to achieve customer satisfaction and meet the company’s long-term goals and objectives
- Participated in project Kick off meeting and defined the project assumptions, constraints, dependencies and scope to achieve the objective of improving sales and service processes for a higher level of customer satisfaction for Siebel CRM
- Elicited clients business and functional requirements and supported the project team in developing estimates for projects
- Mastered the company’s Credit Card Risk processes
- Performed Workflow Analysis, designed manual and automated business processes and procedures of the different CRM, Billing and Accounting systems
- Created use case models, swim lanes models, data flow diagrams and business process diagrams
- Planned and communicated regularly with stakeholders by means of status reports, presentations,
- E-mails and meetings
- Participated in the design and review sessions of the key project deliverables using the Rational Unified Process (RUP) to ensure that technology solutions meet the identified business needs
- Remained current on technical and professional information regarding areas of responsibility
- Performed JAD sessions with business users to document the “As is” business state and the “To be” business target state and gap analysis
- Examined and documented the different business process with flow charts and UML models
- Participated in the UAT, trained new users and got signoffs on project documentation
Business Analyst / Process Analyst
DHL Canada
Brampton, Ontario
01.2003 - 01.2007
- Project: Warehouse Management System Upgrade
- This project was aimed to control the movement and storage of materials in the Warehouse
- It further improved the tracking and communication between the product stations and in optimal cost of timely order fulfillment by managing resources efficiently
- Interviewed stakeholders, front and back office users to identify business problems and capture requirements for new system
- Worked with the inventory managers to identify gaps in the system and collaborated with the solutions team to implement a more robust system thereby boosting the distribution network
- Documented business and business process flow models in a meaningful way to Systems Developers
- Drafted UML diagrams like Business Use Cases, Activity diagrams, used RUP methodology and JAD sessions with a team of over 50 participants
- Analyze conflicting requirements, prioritize them and develop business oriented software requirements
- Monitored the Systems Development process and resolved ambiguities in the original specification
- Defined and reported defects or problems and worked with appropriate business unit to resolve them
- Constructed and implemented test plans procedures and test cases as well as maintaining the testing environment according to department standards
- Review the finished product with customers and confirm that all business requirements have been met
- Helped overhaul and re-engineer the shipping and business process
Education
Master - undefined
Master of Science - Management Practice, Marketing
York University
Toronto 09.2021 - 08.2022
Certificate Business Analysis - Business Analysis
Sheridan College
Mississauga 01.2016 - 07.2016
Certificate in Project Management - Project Management
Humber College
Toronto 09.2014 - 12.2014
IIBA Business Analyst Professional, Topron Consulting , Mississauga - Business Analysis Training
Topron
Mississauga 01.2014 - 04.2014
Bachelor Degree - Commerce, General Management Profile Commerce
York University
TorontoCertification PMI-Project Management Professional (PMP) PMI-Professional In Business Analysis (PBA) ITIL (In View) Scrum Product Owner - undefined
Membership International Institute of Business Analysis
Project Management Institute
details IT Proficiency: Lean sigma, Lean JIT - undefined
07.2019
Scrum Master - undefined
International Scrum Institute
03.2019
Software Tester, Software Test Manager - undefined
International Softwater Test Institute
03.2014
Skills
- Requirements Elicitation Methods
- Job shadowing
- Brainstorming
- Focus group
- Surveys, interviewing
- Interface analysis
- Document analysis
- Requirements workshops
- JAD sessions
- Analytical Methods
- GAP Analysis
- Impact Analysis
- Root Cause Analysis
- SWOT Analysis
- Business Analysis Skills
- Business facilitation & communication
- Business analysis introduction
- Business process modeling and improvement
- Managing requirements and engagements
- Software testing
- Agile methodologies
- Software Testing & QA
- Functional
- Regression
- Integration
- UAT
- Business Management Skills
- Seminar in Consumer Research
- Marketing Management and Metrics
- Special Topics in Marketing
- Decision Making & Analysis
- Marketing Analytics
- Interviewing Techniques
- Financial & Management Accounting
- Managing People
- Corporate Finance & Financial Management
- Quantitative
- Quantitative Methods for Business and Management Research
- Research Design and Qualitative Methods
- Project Management Skills
- Project Management Principles
- Project Cost Management
- Project Resources: Planning & Scheduling
- Project Management Skills development
- Business Case Development
- Feasibility studies
- Cost benefit analysis
- Environmental analysis
- NPV/payback analysis
- Software Development Lifecycles Methodologies
- Waterfall
- Agile
- V model
- Iterative
- RUP
- Advanced Microsoft Office Suite:
- Access, Visio, word, Excel, Power point, SharePoint, MS Project
- Unified Modeling Language (UML)
- Use case diagrams
- Swim lane diagrams
- Business Process Reengineering
- Business process Improvement (BPI)
- Change and Configuration management
- Strengths and soft skills
- Problem Solving, organizational and analytical skills
- Ability to work in a team with a positive attitude
- Multi-tasking and working in a fast paced environment
- Client Facing Skills (partnership and collaboration)
- Facilitation, negotiation and coaching skills
- Ability to work often independently, adapting to changing priorities
- Outstanding interpersonal and communication skills
- Highly motivated, passionate, dedicated and focus
- Self-esteem, Initiative, determined and persistence to get the job done
- Honesty, integrity and ethics
Affiliations
Accomplished Business Analyst with a successful broad-based career, defining and guiding the implementation of industry best practices, standards, processes and tools to strengthen organizations and drive competitive growth and advantage. Extensive expertise and knowledge in leading and delivering Cross-functional and transformational business solutions and practices to businesses. A proven ability to navigate through complex situations while prudently mitigating risks, identifying value creation opportunities and building strategic partners. Proficient in requirement elicitation, requirement analysis and documentation using industry best practices and system analysis techniques. Expert in modeling complex business processes with the ability to transfer technical knowledge to diverse stakeholders through effective communication mediums. Possesses experience and knowledge in business process improvement and re-engineering, business strategy and long range planning as well as business architectural designs. Knowledgeable in all the phases of the Software Development Life Cycle (SDLC), proficient in facilitating Joint Application Design Session (JAD) and business case development
Objective
Looking for a new and challenging position as a Senior Business Analyst which will fully utilize existing skills and experiences, while enabling further career development.
Additional Information
- Security Clearance Federal security Clearance Level 2 File # 96037809-0001-983293
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Master of Science - Management Practice, Marketing
York University
09.2021 - 08.2022
Project Manager/Senior Business Analyst
Kemmet Systems
12.2017 - Current
Senior Business Analyst/Project Manager
The Christian Faith Network
04.2017 - 12.2017
Certificate Business Analysis - Business Analysis
Sheridan College
01.2016 - 07.2016
Certificate in Project Management - Project Management
Humber College
09.2014 - 12.2014
IIBA Business Analyst Professional, Topron Consulting , Mississauga - Business Analysis Training
Topron
01.2014 - 04.2014
Ansong & Ansong Consulting Group
01.2013 - 03.2017
Business Analyst
World Financial Group
01.2010 - 01.2013
Business Analyst
Canada Western Bank
01.2007 - 01.2010
Business Analyst / Process Analyst
DHL Canada
01.2003 - 01.2007
Master - undefined
Bachelor Degree - Commerce, General Management Profile Commerce
York University
Certification PMI-Project Management Professional (PMP) PMI-Professional In Business Analysis (PBA) ITIL (In View) Scrum Product Owner - undefined
Membership International Institute of Business Analysis
Project Management Institute
details IT Proficiency: Lean sigma, Lean JIT - undefined
Scrum Master - undefined
International Scrum Institute
Software Tester, Software Test Manager - undefined
International Softwater Test Institute
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