Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Bishal Lama

Cornwall,ON

Summary

Dynamic Operational Supervisor with a proven track record at Walmart, enhancing efficiency through lean principles and strategic process improvements. Skilled in workforce scheduling and fostering team communication, I excel in driving performance and achieving operational goals while ensuring adherence to standard operating procedures. Committed to delivering exceptional results and client satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operational Supervisor

Walmart
05.2019 - Current
  • Improved operational efficiency by streamlining processes and implementing new strategies.
  • Analyzed performance data to identify areas of improvement and develop targeted action plans accordingly.
  • Established clear communication channels, fostering an open dialogue between team members and management.
  • Adhered to industry best practices, incorporating relevant guidelines into daily operational procedures.

Sales Attendant

Abudhabi National Oil Company
10.2012 - 08.2018
  • Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
  • Tracked stock using company inventory management software.
  • Improved client retention rates by providing exceptional after-sales support and follow-up calls.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor of Education - English

Tribhuvan University
Kathmandu Nepal
09-2018

Skills

  • Standard operating procedures
  • Lean principles
  • Workforce scheduling
  • Warehouse operations

Languages

Hindi

Certification

Supply Chain Management

Timeline

Operational Supervisor

Walmart
05.2019 - Current

Sales Attendant

Abudhabi National Oil Company
10.2012 - 08.2018

Bachelor of Education - English

Tribhuvan University

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Bishal Lama