Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BISHAL DEB

Montreal,QC

Summary

Proven leader in the hospitality sector, adept in customer service and food presentation, with a track record of enhancing guest satisfaction at Chillout Restaurant. Leveraged interpersonal skills and attention to detail to train staff and resolve complaints, driving loyalty and positive feedback. Entrepreneurial experience through founding Sreemangal E-Market, showcasing digital marketing prowess and time management.

Overview

4
4
years of professional experience

Work History

Waiter's Assistant

Faros Restaurant
05.2024 - 07.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Head Waiter

Chillout Restaurent
03.2023 - 09.2023
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Owner

Sreemangal E-Market
07.2020 - 12.2022
  • Enterpreneurial mindset
  • Digital Marketing
  • Customer Service
  • Time Management
  • Business planning

Education

BBA - Accounting

Sreemangal Government Collage
Sreemangal,Bangladesh
11.2023

Skills

  • Food presentation
  • Table Setting
  • Cleanliness
  • Order Taking
  • Customer Service
  • Attention to Detail
  • Interpersonal Skills

Languages

English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working

Timeline

Waiter's Assistant

Faros Restaurant
05.2024 - 07.2024

Head Waiter

Chillout Restaurent
03.2023 - 09.2023

Owner

Sreemangal E-Market
07.2020 - 12.2022

BBA - Accounting

Sreemangal Government Collage

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BISHAL DEB