Summary
Overview
Work History
Education
Skills
Ssn
Timeline
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Bishal Chakraborty

Oshawa,Canada

Summary

An Enthusiastic assistant manager eager to contribute to business success. Brings reliability combined with focus on customer satisfaction and teamwork. Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, administrative and operational procedures. Strong ability to lead diverse teams, data verification, report production and overall project coordination. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

3
3
years of professional experience

Work History

Assistant manager

Midas
Whitby, Canada
08.2023 - Current
  • Answering incoming service calls and booking appointments
  • Actively listen to client requests, understand the issue and make work orders for technician according to that
  • Review the repair requirements and recommendations with customers
  • Conduct weekly marketing analysis to keep the franchisee competitive with other dealerships
  • Assist the store manager in overseeing daily business operations including customer satisfaction and workflow optimization
  • Liaise with parts suppliers based on repair needs, manage timely deliveries to meet client deadlines, and track all deliveries using Excel

Management Associate 1

Hertz
Whitby, Canada
06.2022 - 08.2023
  • Assist with gaining new business and maintaining current relationships with corporate accounts, vendors, and retail customers.
  • Maximize margin, upselling, and resolve any customer complaints.
  • Reconcile fuel logs and submit them to the branch manager for review.
  • Responsible for on-the-job training and mentoring of newly hired trainees.
  • Implemented strategic changes, resulting in improvement in operational efficiency and effectiveness.
  • Conduct weekly market analysis, including rate comparisons, to ensure pricing remains competitive.
  • Drafted detailed plans outlining goals, objectives, timelines, milestones, deliverables.

Administrative Assistant and Car Sales

Babs auto sales
Oshawa, Ontario
02.2022 - 05.2022
  • Handle client inquiries with professional responses.
  • Schedule appointments for test drives and complete sales of automobiles, while offering additional products for vehicles.
  • Entered data into spreadsheets using Microsoft Excel, PowerPoint, and PDF.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.

Education

Post degree certificate - Project Management

Cegep de la Gaspesie
Montreal, Quebec

Post degree certificate - Transportation and logistics Management

Cegep de la Gaspesie
Montreal, Quebec

Bachelor of Technology - Civil Engineering

DAV University
Punjab, India

Skills

  • Proficient in Microsoft Office, advanced Excel functions, macros, VLOOKUPs, AutoCAD, Primavera, and PowerPoint
  • Administrative management
  • Formidable team-building skills
  • Leadership skills
  • Excellent interpersonal skills, verbal, and written communication skills
  • Time management skills
  • Well-versed in data and numbers
  • Organizational skills
  • Customer service
  • Quick learner
  • Detail-oriented

Ssn

514-82-8716

Timeline

Assistant manager

Midas
08.2023 - Current

Management Associate 1

Hertz
06.2022 - 08.2023

Administrative Assistant and Car Sales

Babs auto sales
02.2022 - 05.2022

Post degree certificate - Project Management

Cegep de la Gaspesie

Post degree certificate - Transportation and logistics Management

Cegep de la Gaspesie

Bachelor of Technology - Civil Engineering

DAV University

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Bishal Chakraborty