Bisan Khalil
London,Ontario
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
16
16
years of professional experience
Work History
Insurance Broker
ALL-RISKS INSURANCE
12.2021 - Current
- Plan marketing strategies to sell home/auto insurance polices to new clients and up-sell existing clients
- Customize insurance plans based on clients' needs while adhering to company policies and procedures
- Acquiring new clients and winning accounts against competitors
- Processing new business applications and emailing all required information to clients
- Communicating with underwriters regarding new business, existing policies, and approvals
- Submitting and change requests from clients
- Processing payments and following up with clients to avoid any non-payment cancellations.
Business Development Agent
ALLSTATE INSURANCE COMPANY OF CANADA
10.2017 - 03.2021
- Participate in valuable business and community events
- Develop positive working relationships with clients
- Respond to clients questions, complaints and follow up after initial meetings or conversations
- Actively prospect to generate new business for personal home and auto insurance
- Approach clients via cold calling, direct mail and events to inquire about their insurance situations
- Explain the differences in policy specifics so clients can make informed decisions about their purchases
- Input customers information into database and make payments
- Assist with obtaining underwriting approval and achieving monthly sales targets
- Set up insurance policies and file customers paperwork and complete checklists.
Assistant Sales Manager
GLENTEL INC.
06.2014 - 09.2017
- Scheduling employee hours, train, and supervise other employees on selling techniques
- Resolve conflicts as well as assist them with their professional growth
- Responsible for completing weekly tasks, meetings and conference calls to discuss new techniques to grow store sales and traffic
- Promoting and marketing company's offers through social media and offsite events to create a bigger clientele and referral base which will exceed store and personal targets.
Sales Representative
GLENTEL INC.
06.2014 - 09.2017
- Help new comers to Canada with their wireless needs as well as translating contracts for them
- Greet and talk to customers as they walk into the store, inquire about their wireless needs, help trouble shoot and resolve their wireless inquiries
- Attentively listen to customers to help match them with the perfect wireless device and plan that suits their exact needs and demands
- Help management team with store organization by maintaining cash, reviewing reports and managing inventory
- Help with training, coaching and developing new hires to meet Glentel's high sales and organizational standards
- Maintain a strong relationship with current carrier representatives, coworkers and customers to ensure a fun and successful.
Sales Representative
Prime Communications
11.2013 - 06.2014
- Work with customers to understand their wireless needs and recommended the best solution possible
- Help customers understand their Rogers and Fido bills, promotions and policies
- Help management and coworkers maintain store cleanliness and manage stock levels as well as operating the cash register.
Recruitment Consultant
SKILLSET CONSULTING
11.2011 - 01.2013
- Dealt with international companies such as Deloitte, Mont Blonc and others
- Identify and approach suitable candidates for the available positions clients
- Provide effective coaching and feedback to clients and recommendations on what applicants fit their requirements best
- Brief applicants on responsibilities, discuss salaries and benefits, follow up with references and set up interviews with candidates and clients.
Administrative Assistant
University of Western Ontario Dental Clinic
01.2008 - 01.2010
- Manage and organize patient files
- Schedule and confirm patient appointments
- Follow up calls with patients to make sure they are satisfied with the dental work
- Handle payments and payment plans of patients
- Answer phone calls
- Handle patients concerns.
Skills
- Leadership
- Presentation Techniques
- Business Planning
- Problem Resolution
- Client Prospecting
- Driven
- Award-winning sales professional
- Networking capabilities
- Direct Marketing
- Client Retention
- Persuasive Negotiation
- Account Management
Education Certifications Memberships
- Bachelor of Arts in Psychology, University of Western Ontario - London, Canada, 2011
- Ontario Secondary School Diploma (OSSD), Westminster Secondary School 2007
Accomplishments
- Won cash rewards for being one of the top 6 representatives in SWO District in March of 2017.
- The first representative to achieve 27 cable activations in one month which led to lots of bonuses, 2016.
- Turned 40 cellphone activations into over 100 just in one month out of the slowest traffic location in London ON, Westmount Mall made it to top 3 in the district the month of March, 2016
- Was chosen by the District Manager to have my profile on the official Glentel and Wireless wave website for exceeding results and expectations.
- Built my own brand and consistently achieved top tier results thanks to all the customers that believed in me and trusted me.
- Major Business Award at Westminster High School, 2007
Statement Of Qualification
I believe in empowering individuals to reach their full potential. By actively listening, mentoring, and fostering a growth mindset, I create a culture of excellence and continuous improvement.
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Insurance Broker
ALL-RISKS INSURANCE
12.2021 - Current
Business Development Agent
ALLSTATE INSURANCE COMPANY OF CANADA
10.2017 - 03.2021
Assistant Sales Manager
GLENTEL INC.
06.2014 - 09.2017
Sales Representative
GLENTEL INC.
06.2014 - 09.2017
Sales Representative
Prime Communications
11.2013 - 06.2014
Recruitment Consultant
SKILLSET CONSULTING
11.2011 - 01.2013
Administrative Assistant
University of Western Ontario Dental Clinic
01.2008 - 01.2010
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