Bisan Ayyad

· Provided positive first impressions to welcome exciting, new and potential customers

· Provided information on products such as, drapery, window coverings, wallpaper and paint color

· Consulted customers with color options and other products and conducted official home visits to make appropriate choices

· Built quotations for the customers for their chosen products and purchases

· Responsible for all aspects of retail transactions, account, and phone set-up

· Deliver excellent customer service and support that inspires repeat visits and expands our customer

· Maintain knowledge of current promotions, exchange guideline, payment policies and security practices

· Educating customers on cell phones and plans to help them make a decision of purchase

· Responsible for ensuring store appearance is clean and presentable at all times

· Responsible for managing incoming of merchandise and reworking of product to make floor ready

· Consulted customers and product details

· Worked alongside management to ensure sales goals were met

· Interacted, educated, and assisted clients with products and POS purchases

· Maintained an immaculate and welcoming store presentation for clients

· Prepared Invoices

· Interacted with customers, helping, and preparing orders

· Prepared waybills and printed shipping labels

· Tracked inventory and kept up to date records

· Handled shipping and receiving aspects in warehouse environment

· Organized office and filed paper work

· Handled event preparations as directed by mentor

· Handled all invoices and check requests

· Assisted with on-site event execution as necessary

· Helped mange the reservation and booking process

· Coordinated with participating vendors during event planning

· Coordinated schedules and timelines for event

· Managed administrative logistics and event planning, event booking and event promotions

· In charge of scanning coupons, applying discounts, processing payments through POS system

· Possess extensive products knowledge of inventory on and off sales floor

· Provided expectation customer service to accomplish customer needs

· Responsible for handling returns and answering questions about merchandise, store policies, and ongoing promotions