Biru Paul
Calgary,AB
Summary
Hard working student with desire to explore job opportunities and internships to gain work experience and knowledgeability. Able to learn and pick up skills quickly, and work in a productive manner independently and as part of a team.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Food & Beverage Outlets Associate
Radisson Hotels & Conference Centre
07.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Inventory management and ordering goods.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Performed cash, card, and cheque transactions to complete customer purchases.
Volleyball Referee
Queen Elizabeth High School
10.2022 - 02.2023
- Promoted good sportsmanship among players.
- Made consistent calls that demonstrated constant compliance with laws of volleyball.
- Explained and taught regulations and rules to players and coaches.
- Communicated with fans, coaches, players and other umpires.
- Inspected sporting equipment for compliance with safety and event regulations.
- Verified accuracy of score calculations before winners were announced.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
- Educated athletes, coaches and fellow officials about game rules and regulations.
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
- Navigated difficult situations, employing patience and deescalation methods.
Education
Bachelor of Health Science-Honours - Biomedical Sciences
University of Calgary
Calgary, AB06-2028
High School Diploma -
Queen Elizabeth High School
Calgary, AB06-2024
Skills
- Learning agility
- Collaboration
- Communication
- Time management
- Problem solving
- Creativity
- Computer literacy
- Decision making
- Attention to detail
- Customer service
Accomplishments
- Psychological Assessment, Full Scale IQ/Index Score 136 (99 percentile, Classification: "very superior", copy available on request)
- General Ability Index Score IQ of 155
- Wechsler Individual Achievement Test (Third Edition)-WIAT-III: 99 percentile, copy available on request)
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working
Japanese
Limited Working
Certification
- CPR and AED certification under the Canadian Red Cross
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