Hi, I’m
Birhanu Kibret Abay
Bank Manager
Edmonton,Alberta
Summary
Reliable hard working
Overview
12
years of professional experience
6
years of post-secondary education
Work History
Lion international bank S.CAddis Ababa, Ethiopia
Bank Branch Manager
04.2011 - 09.2023
Job overview
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Enhanced internal control systems by conducting thorough risk assessments and implementing effective audit recommendations.
- Improved operational efficiency by identifying and addressing financial discrepancies through meticulous examination of financial records.
- Evaluated compliance with regulatory requirements, mitigating potential risks and protecting organizational reputation.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Education
Leadstar UniversityEthiopia
MBA from Business Administration
09.2018 - 09.2020
Rift Valley UniversityAddis Ababa Ethiopia
Bachelor of Arts from Accounting
09.2011 - 09.2015
Skills
- Team and Staff Supervision
- Risk Mitigation Strategies
- Relationship Management
- Financial Industry Computer Systems Loan Accountant
- Proactive Problem-Solving
- Team Player
- Key Performance Indicators (KPI)
- Capital Improvement Planning
- Training and Development
Languages
English
Professional Working
Timeline
Leadstar University
MBA from Business Administration
09.2018 - 09.2020
Rift Valley University
Bachelor of Arts from Accounting
09.2011 - 09.2015
Bank Branch Manager
Lion international bank S.C
04.2011 - 09.2023
Similar Profiles
Fikadeyesus BekeleFikadeyesus Bekele
Manager, Fund Management & Dealing Division at Nib International Bank S.CManager, Fund Management & Dealing Division at Nib International Bank S.C
HAILEMICHAEL ARGAWHAILEMICHAEL ARGAW
Attorney – Compliance & Risk Division at Lion International Bank SCAttorney – Compliance & Risk Division at Lion International Bank SC
Selamawit Tegegne YemiruSelamawit Tegegne Yemiru
Underwriting Officer II at Lion Insurance Company (S.C.)Underwriting Officer II at Lion Insurance Company (S.C.)
Ntwali KayijahoNtwali Kayijaho
Peer Navigator at AAWEARPeer Navigator at AAWEAR
Nishat KanwalNishat Kanwal
SNOWPLOW OPERATOR at RafatSNOWPLOW OPERATOR at Rafat