Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Birgitta Doherty

Culdaff,Donegal

Summary

Level two licensed insurance agent with over 4 years of experience in Vancouver, Canada. Was promoted to Team Lead prior to taking leave for maternity. I am now eager to re-enter the workforce in Ireland and apply my diverse experience in a new role.

Overview

5
5
years of professional experience

Work History

Homemaker

Maternity Leave
06.2023 - Current

Insurance Specialist and Team Lead

Square One Insurance Services
01.2023 - 06.2023
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Effectively resolve conflicts between difficult clientele and the requirements of the organization.

Licensed Insurance Agent

Square One Insurance Services
11.2019 - 01.2023
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.

Education

Bachelor of Science - Health And Social Care

Letterkenny Institute of Technology
Letterkenny
05.2014

Skills

  • Documentation skills
  • Policy analysis
  • Documentation abilities
  • Account Management

Languages

English
Full Professional

Timeline

Homemaker

Maternity Leave
06.2023 - Current

Insurance Specialist and Team Lead

Square One Insurance Services
01.2023 - 06.2023

Licensed Insurance Agent

Square One Insurance Services
11.2019 - 01.2023

Bachelor of Science - Health And Social Care

Letterkenny Institute of Technology

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Birgitta Doherty