Biren Shah
Kitchener,ON
Summary
Highly motivated Pharma Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Canadian Tire
Etobicoke, ON
08.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Representative
Eris Lifesciences
Ahmedabad, Gujarat
11.2017 - 05.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Pharmacy Manager
Mahaveer Medicines
Ahmedabad, Gujarat
08.2012 - 10.2017
- Supervised team of 4 pharmacy technicians.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
Education
Master of Science - Leadership For Healthcare Professionals
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2022
Bachelor of Science - B.Pharma
G.T.U
Ahmedabad07.2012
Skills
- Membership Sales
- Stocking and Receiving
- Sales Generation
- Cash Handling
- Customer Service
- Order Processing
- Sales Expertise
Certification
- First Aid Training - Certification
- CPR Certification
Timeline
Sales Associate
Canadian Tire
08.2021 - 08.2022
Sales Representative
Eris Lifesciences
11.2017 - 05.2021
Pharmacy Manager
Mahaveer Medicines
08.2012 - 10.2017
Master of Science - Leadership For Healthcare Professionals
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - B.Pharma
G.T.U