Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

BIREN PATEL

Kitchener,ON

Summary

Exceptionally creative and dependable Full Stack Web Developer with a stellar customer service record and superb work ethic. Broadly and deeply knowledgeable in a wide variety of computer languages as well as the principles and techniques of website construction and maintenance. Highly adept at conveying complex technical information to a variety of professional and lay audiences in a clear and understandable manner. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

System Analyst - IT ECommerce

HOME HARDWARE STORES LTD
06.2022 - Current
  • Provide operational analysis and support of homehardware.ca site as key contributing member of cross-functional team
  • Work alongside Business and IT teams to trouble shoot technical issues
  • Delivery teams to support software releases, and third-party vendors to ensure solution delivery
  • Document business and systems requirements and define scope to aid
  • Site Operations team resolve operational issues
  • Create system guidelines, manuals and Standard Operating Procedures to ensure that site operations are perform consistently and with maintained quality control
  • Evaluate information captured from various sources, reconcile conflicting information, break down high-level information into details, and clarify details to ensure teams understand how to define efficient solution
  • Participate in regular operations meetings and provide timely progress reports to management stakeholders
  • Collaborate with Delivery and Technology teams to understand and analyze new projects, technologies, and best practice tools to ensure integrity of new solutions.

IT OPERATIONS ANALYST

HOME HARDWARE STORES LTD
05.2019 - 06.2022
  • Responsible to IT Operations Manager for monitoring all systems and incidents within Home Hardware Data Center to minimize business risk
  • Conduct testing and implement operation updates for new hardware, software, and processes to ensure service levels are maintained
  • Resolved malfunctions with systems and programs through troubleshooting
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies

Education

Post-Graduate Diploma - Web Design & Development

CONESTOGA COLLEGE
KITCHENER, ON
12.2018

Bachelor of Computer Science - Computer Science

GANPAT UNIVERSITY
GUJARAT, INDIA
05.2016

Skills

  • Front-End Skills: HTML, CSS
  • Responsive Web Design
  • JavaScript Programming
  • Databases: Oracle, SQL Server
  • WordPress Proficiency
  • Wire-framing and Mockup Design

Accomplishments

  • Online Movie Ticket Booking System using ASP.NET which interacts with customers and allows them to book tickets online
  • Responsive Library website which fits for Mobile, Tablet and Desktop devices
  • An E-commerce Mobile store website using ASP.NET MVC and MySQL
  • A Database system for Hotel Management, which includes views, transactions,triggers
  • Android application for purchasing online Movie CD's / DVD's
  • An Artists Music website developed using MEAN stack technology
  • Currency converter application using Node.js with the use of currency API
  • Online camera shopping WordPress website using Woo Commerce plugin
  • Online home appliances website Capstone Final project using PHP and MySQL

Certification

  • Awards Honors and Certifications, Achieved Various Certificates in IT and Networking competitions and Seminars
  • 2018 Academic Performance: Post-Graduate Diploma Web Design & Development– Dean's Honors List.

Timeline

System Analyst - IT ECommerce

HOME HARDWARE STORES LTD
06.2022 - Current

IT OPERATIONS ANALYST

HOME HARDWARE STORES LTD
05.2019 - 06.2022

Post-Graduate Diploma - Web Design & Development

CONESTOGA COLLEGE

Bachelor of Computer Science - Computer Science

GANPAT UNIVERSITY

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