To surpass all the targets expected from me with intelligence, diligence, anticipation and to accomplish my ambition by becoming a prestigious part of the establishment. I work effectively and promptly.
Overview
7
7
years of professional experience
Work History
Office Administrator
Record Canada
04.2022 - 02.2025
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Office Administrator
Alumico Buildings ltd
03.2021 - 03.2022
Maintained electronic and paper filing systems for easy retrieval of information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Shift Leader/Supervisor
Five Guy's
11.2018 - 02.2022
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Shift Leader/Supervisor
Ricky's Café
09.2019 - 12.2020
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift leader/Supervisor
Burger King
03.2018 - 11.2019
Helped meet changing demands by recommending improvements to business systems or procedures.
Frequently inspected production area to verify proper equipment operation.
Educated staff on organizational mission and goals to help employees achieve success.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Cashier
Walmart
09.2017 - 12.2017
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma -
Business Administration
Coquitlam, BC
05.2019
Masters - business administration
Punjabi University
Punjab
01.2014
Bachelors - business administration
Punjabi University
Punjab
01.2012
Skills
Microsoft Word
Excel
Sage100
Navigator
QuickBooks
Office Management
Communication Skills
Work Ethic
Motivation
Flexibility
Hardworking
Languages
English
Professional Working
Timeline
Office Administrator
Record Canada
04.2022 - 02.2025
Office Administrator
Alumico Buildings ltd
03.2021 - 03.2022
Shift Leader/Supervisor
Ricky's Café
09.2019 - 12.2020
Shift Leader/Supervisor
Five Guy's
11.2018 - 02.2022
Shift leader/Supervisor
Burger King
03.2018 - 11.2019
Cashier
Walmart
09.2017 - 12.2017
Diploma -
Business Administration
Masters - business administration
Punjabi University
Bachelors - business administration
Punjabi University
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