Bipanpreet Kaur
Calgary
Summary
Skilled Dispatcher focused on keeping delivery and customer service operations on track. Thoroughly monitors traffic patterns and adjusts driver routes for efficiency. Well liked by drivers and administration. Logical Dispatch Coordinator offering [Number]-year background scheduling and dispatching drivers, work crews and vehicles to appropriate locations according to predetermined schedules. Skillful in preparing daily work and run schedules and overseeing communications within specifically assigned territories. Results-oriented and productive individual committed to quality service and customer retention.
Overview
3
3
years of professional experience
Work History
Dispatch Executive
Newway Trucking Ltd.
11.2022 - Current
- Streamlined dispatch processes by implementing efficient scheduling and route planning strategies.
- Improved on-time delivery rates with proactive communication between drivers, clients, and internal teams.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to deliveries and pickups.
- Optimized resource allocation for vehicle maintenance, ensuring minimal downtime and maximizing fleet efficiency.
- Collaborated with cross-functional teams to implement cost-saving measures in the dispatch process.
- Coordinated scheduling in high-volume environment.
Dispatcher
Meerab Freightlines Inc.
06.2021 - 11.2022
- Scheduled, executed, and monitored customer-specific freight pickup and delivery orders
- Planned, coordinated, and tracked daily city assignments to drivers, efficiently
- Recorded and maintained all load and tracking data into computerized dispatch system
- Contacted and informed the customers about order status and related concerns
- Handled and addressed various delivery and pick-up issues, professionally and effectively
- Documented and communicated work-related information to appropriate personnel.
Education
CULINARY MANAGEMENT DEPLOMA -
CENETENNIAL COLLEGE
04.2021
High School Diploma -
BGS PUBLIC SCHOOL
Punjab,India04.2019
Skills
- Team Work
- Scheduling
- Driver Coordination
- Service Coordination
- Fleet Dispatching
- Onsite Visits
- Customer Request Management
- City Planning and Adjustment
Timeline
Dispatch Executive
Newway Trucking Ltd.
11.2022 - Current
Dispatcher
Meerab Freightlines Inc.
06.2021 - 11.2022
CULINARY MANAGEMENT DEPLOMA -
CENETENNIAL COLLEGE
High School Diploma -
BGS PUBLIC SCHOOL
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