Dedicated candidate ready to employ solid customer service skills in banking industry. Skilled at negotiations with focus on sales and promotions. Reliable and committed to providing personalized and efficient service to customers.
Overview
7
7
years of professional experience
Work History
Real Estate Professional
Nationwide Realty Corp.
09.2022 - Current
Managed contracts, negotiations, and all aspects of real estate transactions, exceeding client expectations
Developed and maintained a list of available properties suited to different needs and budgets.
Generated leads for sales and rental properties through cold calls and referrals.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Developed strong relationships with clients by consistently providing exceptional customer service and maintaining open lines of communication.
Maintained connections with clients to encourage repeat business and referrals.
Delivery Associate
Amazon
06.2022 - Current
Communicate effectively with customers and management to address concerns and optimize delivery operations
Demonstrate flexibility and reliability in adapting to changing delivery routes and schedules.
Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Collaborated with team members to meet tight deadlines during peak delivery periods.
Food Supervisor
Subway
03.2017 - 12.2022
Managed customer interactions, including greeting guests, promoting specials, and assisting with orders, demonstrating strong customer service skills crucial for client-facing roles
Resolved customer satisfaction issues promptly and effectively, employing problem-solving abilities to address concerns and maintain positive relationships with customers
Implemented forward-thinking strategies to enhance customer satisfaction, emphasizing the importance of addressing customer needs and resolving concerns promptly and effectively
Accurately processed cash, credit, and debit payments, demonstrating proficiency in cash handling and financial transactions.