Binta Kaira
Toronto,ON
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 16 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
24
24
years of professional experience
Work History
Secretary
Guangxi International Construction Eng Co Ltd
07.2023 - 11.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Representative
DHL Gambia Ltd
01.2020 - 03.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Marketer
Global Properties.
05.2000 - 01.2018
- Identified appropriate marketing channels and target customers for campaigns.
- Wrote engaging and successful marketing, advertising, and website copy.
- Developed campaigns and specific marketing strategies for clients.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Completed in-depth reviews of market conditions and customer preferences.
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
- Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
Education
High School Diploma -
Mangement Development Institute
The Gambia05.2018
Advance IT Certificate - Information Technology
Quantum Institute Of Technology
The Gambia09.2012
Skills
- Meeting Coordination
- Supply Restocking
- Customer Service
- Expense Tracking
- Appointment Scheduling
- Sales Support
- Calendar Management
- Supply Ordering
- Mail Distribution
- Inventory Purchasing
- Record Preparation
- Cross-Functional Communication
- Report Writing
Languages
English
Full Professional
Timeline
Secretary
Guangxi International Construction Eng Co Ltd
07.2023 - 11.2023
Sales Representative
DHL Gambia Ltd
01.2020 - 03.2023
Marketer
Global Properties.
05.2000 - 01.2018
High School Diploma -
Mangement Development Institute
Advance IT Certificate - Information Technology
Quantum Institute Of Technology
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