Binod Banjara
12 Shandon Drive, Scarborough,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Application and IT Support Analyst
Queen’s College Of Business,Technology
12.2022 - 06.2023
- Configured client-server over 500 devices using AD, DHCP, DNS, GPO, and OU
- Achieved a 90% resolution rate and improved customer satisfaction by 25% through effective troubleshooting of diverse applications and networks
- Implemented efficient hardware and software installation processes in a campus environment using OPSI, resulting in a 50% reduction in installation time
- Managed JIRA ticket system for IT support requests from over 500 staff and students, maintaining a 90% satisfaction rate through timely responses and issue resolution
- Performed regular security compliance audits for the college's data backups, reducing potential risks by 35% and ensuring data integrity
- Provided web design support for campus portals, contributing to a 20% increase in user engagement with online resources
- Delivering security awareness training to employees and promoting a culture of security awareness and best practices
Software Developer
Youtech Network
01.2018 - 07.2021
- Assisted in testing and maintaining website functionality to ensure optimal user experience, resulting in a 15% decrease in website error rate
- Led dynamic web application development using Django and Flask, boosting user engagement by 40%
- Collaborated on designing and building backend/front-end apps with Python-Django, HTML, CSS,
- JavaScript, Bootstrap, and jQuery, driving a 20% increase in website traffic
- Collaborated cross-functionally to resolve software issues, achieving a 98% customer satisfaction rating.
IT Security Analyst
Sparrow Pay Pvt. Ltd
12.2018 - 02.2021
- Conducted thorough penetration testing on 15 critical applications, identifying and resolving over 50 security vulnerabilities using tools such as Metasploit and Nmap
- Performed regular Network Security Monitoring on services including SIEM, IDS/IPS, Firewall, and DLP, leading to a 48% reduction in security incidents
- Developed comprehensive project plans that incorporated timelines, milestones, and resource allocation for software development projects, achieving an on-time delivery rate of 95%
- Led the implementation of SDLC methodology, resulting in a 20% increase in software development efficiency
- Executed successful penetration tests using port and network scanning techniques, leading to the identification of critical vulnerabilities and a 30% improvement in system security
- Implemented a comprehensive penetration testing plan using multiple TTP, resulting in the identification and resolution of 95% of application vulnerabilities within a month.
Education
PG - Cybersecurity and Computer Forensics
Lambton College
Mississauga, ON05.2023
Bachelor of Science - Computer Science and Information Technology
Tribhuvan University
Kathmandu11.2019
Skills
- Ticketing Systems: JIRA, Kangaroo
- LMS: Moodle, D2L
- Hardware, Software, and Network Troubleshooting
- Virtualization: VMware, Virtual Machines, Hypervisor
- Networking: AD, DHCP, DNS, GPO, Splunk, Nessus, Lansweeper, ITIL
- Microsoft: O365, Sharepoint, Teams, Admin Center, Windows(7,8,10,11, Server 2012, 2016, 2019)
- Hardware: Desktops, Laptops, Printers, Scanners, NVR, DVR Hyflex, Projectors
- Database: MongoDB, PostgreSQL, MySQL
- Programming: Python, Django, Flask, React Js
- Security: Reconnaissance Tools, Incident Response, Cloud Security, NIST Framework, MITRE Framework, OWASP Top 10, Metasploit,VPN, Firewalls, Linux
- Project Management, Customer Relations, SDLC (Agile, Scrum
Accomplishments
- Campus internal ticketing System and web services
- Asset Management System(Capstone, Cybersecurity)
- Khalti Mobile Banking Wallet(PaaS, Appstore / Playstore)
- Techdeals Nepal (www.techdealsnepal.com)
- Youtech Nepal (www.youtechnepal.com)
Timeline
Application and IT Support Analyst
Queen’s College Of Business,Technology
12.2022 - 06.2023
IT Security Analyst
Sparrow Pay Pvt. Ltd
12.2018 - 02.2021
Software Developer
Youtech Network
01.2018 - 07.2021
PG - Cybersecurity and Computer Forensics
Lambton College
Bachelor of Science - Computer Science and Information Technology
Tribhuvan University
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