Binish Abraham Kandathil
Vancouver,BC
Summary
Enthusiastic Parts Sales professional specializing in training and employee development. Motivational and encouraging leader with 1-year background building productive and cohesive sales and service teams. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Parts Person
SAGE PARTS/AIR CANADA
07.2019 - Current
- Assists all customers (retail and shop) in selecting required parts in friendly, professional and efficient manner
- Conducting research on potential products, vendors, and services, and comparing price and quality to ensure best deal
- Monitoring inventory and writing orders to refill stock
- Informs customers of companion part requirements and specials and ensures that customer is exposed to full product line
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure parts that are ordered are correct and all pricing is in line with estimate
- Provides high level of service to internal and external customers
- Pulls and fills orders from stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits emergency order, if necessary
- Notifies service advisor and customer when special ordered parts have been received
- Notifies body shop when all parts have arrived and when they will be delivered
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
- Follows up on back-ordered parts
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Replenishes assigned inventory daily
- Assists outside sales representatives with their orders
- Makes sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Ensures that all charge sales are signed by customer
- Ensures that all customers receive their copy of invoice
- Issues credit for parts returned
- Issues and tracks requested shop tools to technicians
- Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts
- Sets up orders for daily shipment, delivery or pick-up
- Solicits assigned accounts by phone
- Keeps front and rear counter areas clean and uncluttered
- Cleans computer terminals and printers daily
- Participates in all training programs that are made available
- Keeps current on new products and product updates
- Participates with parts manager in maintaining lost sales tracking program
- Maintains professional appearance
- Other tasks as assigned.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products
Education
High school diploma or GED - Computer Science
Mathews Mar Athanasius Residential Central School
Chengannur, KeralaSkills
- Staff Training
- Supply orders
- Operations management
- Promotional planning
- Proficient in ERP SOFTWARE EPICOR PROPHET 21
- Report generation
- Returns processing
- Customer relationship development
- Parts ordering and management
- Purchasing oversight
- Inventory coordination
Certification
SkilledTradesBC Accepted Trade experience for challenging
Inventory management (5years)
Microsoft Office (5years)
Epicor prophet 21 (5years)
Purchasing (4 years)
Computer skills (18 years)
Timeline
Parts Person
SAGE PARTS/AIR CANADA
07.2019 - Current
High school diploma or GED - Computer Science
Mathews Mar Athanasius Residential Central School
SkilledTradesBC Accepted Trade experience for challenging
Inventory management (5years)
Microsoft Office (5years)
Epicor prophet 21 (5years)
Purchasing (4 years)
Computer skills (18 years)
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