Bini Philip
Waterloo,ON
Summary
Strategic Order-to-Cash leader with 10+ years of experience driving scalable OTC operations across billing, cash application, credit risk, and collections within professional services and logistics industries. Proven ability to build and lead high-performing global teams, optimize end-to-end OTC workflows, improve billing accuracy, and accelerate cash flow. Strong cross-functional partner to Finance, Sales, and Operations leaders with a track record of process standardization, system optimization, and KPI ownership.
Overview
18
18
years of professional experience
Work History
Manager, Accounts Receivable & OTC Operations
Medline Canada
Mississauga, Ontario
10.2022 - Current
- Led end-to-end order-to-cash operations, managing billing, cash application, credit risk, collections, and dispute resolution across domestic and international teams.
- Owned KPIs for DSO reduction, billing accuracy, invoice cycle time, and cash application turnaround; consistently drove improvements to meet executive targets.
- Oversaw large B2B receivables portfolio, implementing structured collection strategies that reduced aged receivables and enhanced cash flow predictability.
- Established and enforced standardized OTC policies and controls to ensure GAAP compliance and audit readiness.
- Developed reporting dashboards and analytics that supported executive decision-making on aging, short pay, unapplied cash, and credit exposure.
- Reviewed and released blocked orders, balancing revenue growth with risk management priorities.
- Partnered with CFO, COO, and senior leadership to provide forecasting insights and revenue outlook analysis, driving informed strategic decisions.
- Hired, mentored, and led a high-performing team, achieving strong retention through structured performance management.
Billing Supervisor
Canada Cartage
Mississauga, Ontario
12.2020 - 10.2022
- Led billing and invoicing operations, ensuring accuracy and timely adherence to customer agreements.
- Standardized billing procedures to minimize discrepancies and prevent customer disputes.
- Oversaw onboarding of new accounts, ensuring accurate rate setup and alignment from contract to bill.
- Generated weekly and monthly revenue forecasts to enhance financial planning processes.
Billing & Collection Supervisor
KPMG
Toronto, Ontario
09.2018 - 10.2020
- Led billing operations and resource planning within professional services environment.
- Acted as the escalation point for complex billing disputes, negotiated payment terms, and addressed service delivery concerns.
- Partnered with client service teams and leadership to align billing practices with contractual and SLA requirements.
- Delivered monthly billing forecasts and revenue alignment reports, enhancing financial visibility for partners.
- Recommended writeoffs and risk mitigation plans, minimizing financial exposure for high-risk accounts.
Credit Controller
AXA Business Services
Pune, India
01.2008 - 03.2018
- Managed international receivables portfolios, conducted credit risk analysis, and coordinated collections and reconciliation activities to ensure timely payments.
- Enhanced customer payment cycles and minimized overdue balances through proactive account management and relationship building.
- Managed customer accounts and resolved payment discrepancies efficiently.
- Conducted credit assessments to determine customer risk levels.
- Maintained accurate records of all credit transactions and communications.
Education
MBA - Finance
Symbiosis Centre For Distance Learning
Pune, India03-2011
Post Graduate Diploma in Foreign Trade
University of Pune
Pune,India03-2007
BBA - Marketing And Advertisement
University of Pune
03-2006
Skills
- Order-to-cash leadership
- Global accounts receivable management
- Billing and invoicing operations
- OTC process automation
- KPI and SLA governance
- GAAP compliance and financial controls
- Credit risk management
- ERP systems: SAP, Oracle, Ariba, Coupa
- Team development and leadership
- Cross-functional collaboration
Timeline
Manager, Accounts Receivable & OTC Operations
Medline Canada
10.2022 - Current
Billing Supervisor
Canada Cartage
12.2020 - 10.2022
Billing & Collection Supervisor
KPMG
09.2018 - 10.2020
Credit Controller
AXA Business Services
01.2008 - 03.2018
MBA - Finance
Symbiosis Centre For Distance Learning
Post Graduate Diploma in Foreign Trade
University of Pune
BBA - Marketing And Advertisement
University of Pune