Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Binh Nguyen

Toronto,ON

Summary

I’m seeking for a either PART-TIME or FULL-TIME to be a part of company that indulges professional growth which provides a challenging and rewarding career while allowing me to utilize my knowledge and skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer service

Toronto pho restaurant
  • Ensure the work area stays clean throughout the workday
  • Make sure about order food
  • Take order from app Uber, Skip, Door dash
  • Take care, customer

Virtual Assistant Airbnb

Airbnb
  • Check booking from customer
  • Check flexible cancellation policy
  • Boost reviews
  • Answer and chatting from customer
  • Used time management and efficient cleaning methods to meet deadlines.
  • Negotiated successful resolutions between customers and the company during disputes or disagreements.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.

Clothes grader

Griffen Manimpex ltd
  • Perform quality inspections for received merchandise to ensure items meet company standards
  • Check for tips, stains, odors, insects, dampness, etc
  • Properly dispose of all unsaleable merchandise
  • Sort items belonging to different sub departments into appropriate bins to be re-route

Sale associate

Philips
  • -Excellent sale service to ensure high levels of customer satisfaction through
  • -Welcoming customers to the store and answering their queries
  • -Duties and responsibilities include working closely with the customer
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cashier

Blue Sky Supermarket, Nofill
01.2022 - 02.2023
  • Know how to use POS, Credit card, Debit machine
  • Operate cash registers efficiently and accurately during transaction
  • Provide excellent customer service by welcoming
  • Answer customer queries
  • Maintain a clean and organized cashier area
  • Collaborate with team members to ensure a smooth and positive shopping experience
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

Seneca college
08.2023

high school diploma -

Vin school
01.2016

Skills

  • Good Communication skill
  • Good math
  • Knowledge of food safety
  • Teamwork
  • Take care customer

Team Collaboration

CRM Software

Languages

English
Professional Working

Timeline

Cashier

Blue Sky Supermarket, Nofill
01.2022 - 02.2023

Customer service

Toronto pho restaurant

Virtual Assistant Airbnb

Airbnb

Clothes grader

Griffen Manimpex ltd

Sale associate

Philips

Seneca college

high school diploma -

Vin school

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Binh Nguyen