Bingnan (Maggie) Liu
Coquitlam,BC
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Allan Hotel
02.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bridal Makeup Artist and Wedding Consultant
Amara Wedding
02.2013 - 09.2014
- Liaised between wedding venues, vendors and engaged couple to help plan and deliver successful event.
- Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
- Scheduled appointments with potential clients to discuss wedding plans.
- Organized logistics and prioritized tasks for small to large-scale weddings.
- Helped bridal couple select wedding decorations and floral arrangements, menus and music.
Beauty Advisor
CHANEL
03.2012 - 04.2013
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Recommended specific hair and beauty products to meet individual customer needs.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Followed up with customers to increase satisfaction with purchases and services.
Pacific Grace MB Church
12.2011
- Year’s anniversary
- Stage Makeovers, Makeover for ceremony hosts and guests.
Counter Manager
Christian Dior, Hudson’s
10.2021 - Current
- Bring the excellent sales to the counter. Reach 5% increase of the sales plan every year.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Organized sale events and created eye-catching product displays to attract customers to [Type] counter.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
Beauty Advisor
Hudson’s Bay Company
01.2018 - 03.2020
- Helps customers to find what is the best product for them.
- Greater customer
- Team work experience.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Education
Diploma -
Blanche Macdonald Centre
Skills
- Makeup Application
- Selling Skills
- Sales Coordination
- Customer Engagement
- Customer Credit Management
- Customer Loyalty
- Customer Inquiries
- Customer Consultations
- Product Knowledge
- Plan Sales
Languages
English
Full Professional
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Counter Manager
Christian Dior, Hudson’s
10.2021 - Current
Beauty Advisor
Hudson’s Bay Company
01.2018 - 03.2020
Assistant Manager
Allan Hotel
02.2015
Bridal Makeup Artist and Wedding Consultant
Amara Wedding
02.2013 - 09.2014
Beauty Advisor
CHANEL
03.2012 - 04.2013
Pacific Grace MB Church
12.2011
Diploma -
Blanche Macdonald Centre
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