Hi, I’m
BINGI TUSHAR
Newmarket,ON
Summary
Accomplished Retail Management professional specializing in creating, launching and operating retail locations. Skilled in leading qualified teams to achieve sales objectives and win customer loyalty. Proven leader with demonstrated success in increasing bottom line performance. Customer-oriented Retail Manager with over 4+ years of experience in building relationships, developing marketing campaigns, cultivating partnerships, retaining top accounts and growing profit channels. Tactical team builder with expertise in introducing products, implementing pricing models and determining customer needs to deliver effective solutions.
Overview
6
years of professional experience
Work History
Lowes Canada/RONANewmarket, ON
Overnight Operations Manager
02.2022 - Current
Job overview
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Trained, managed and motivated employees to promote professional skill development.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Collaborated with other departments to coordinate strategic marketing activities.
- Delivered compelling sales presentations to demonstrate expert product knowledge.
- Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
- Developed social media marketing strategies to help brand company and increase sales.
WalmartCollingwood, ON
Dept Manager(Grocery, Fashion,Produce and Electr)
08.2021 - 03.2022
Job overview
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
WalmartSarnia, ON
Customer Service Associate
03.2020 - 08.2021
Job overview
- Assisted customers in making payments on accounts and setting up payment plans.
- Supported operational improvements and resolution of problems to deliver top-notch customer service.
- Consulted with customers regarding needs and addressed concerns.
- Shared detailed information regarding options to help customers make decisions.
- Recommended improvements to products and services to mitigate complaints.
- Relayed productive customer feedback to marketing teams.
Lambton CollegeSarnia, ON
Work Integrated Learning
01.2021 - 04.2021
Job overview
- Conflict Management
- Transparent Internal Communication
- Continue development of leaders
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Improved profit margins by streamlining operations and workflow.
Golden Empathy FoundationBhilai, Chhattisgarh
Coordinator
06.2017 - 12.2018
Job overview
- Provided counseling for relapse prevention, social issues and mental health problems.
- Gathered information from families and social services agencies to inform treatment planning.
- Observed, interviewed and directly assessed clients to diagnose issues and determine optimal interventions.
- Partnered with teachers to outline therapy goals and monitor progress against objectives.
Education
Lambton College Of Applied Arts And TechnologySarnia, ON
Post Graduate Degree in International Business Management from Management
04.2021
P.t Ravishankar Shukla UniversityRaipur
Bachelor of Commerce from Commerce
04.2017
C V Raman UniversityBilaspur
Diploma in Computer Application from Information And Computer Systems
07.2016
Open University AustraliaOnline
Certificate in Financial Planning from Finance
12.2018
Skills
- Work Planning and Prioritization
- Team Building and Leadership
- Retail Operations
- Store Opening and Closing
- Mentoring and Coaching
- Shift Scheduling
- Quality Assurance
- Department Oversight
- Administrative Management
- Performance Evaluation and Monitoring
- Team Leadership
- Microsoft Office
- Computer Skills
- First Aid/CPR
Affiliations
. Volunteered at thrift store for 4 months.
. Volunteered at Sarnia Lambton Chamber of Commerce
. Won provincial award for the handball game.
Certifications
Food Handler
First Aid
Investment Funds In Canada (Pursuing)
Special Skills
Forklift
Picker
Reach
Pallet Jacks
Timeline
Overnight Operations Manager
Lowes Canada/RONA
02.2022 - Current
Dept Manager(Grocery, Fashion,Produce and Electr)
Walmart
08.2021 - 03.2022
Work Integrated Learning
Lambton College
01.2021 - 04.2021
Customer Service Associate
Walmart
03.2020 - 08.2021
Coordinator
Golden Empathy Foundation
06.2017 - 12.2018
Lambton College Of Applied Arts And Technology
Post Graduate Degree in International Business Management from Management
P.t Ravishankar Shukla University
Bachelor of Commerce from Commerce
C V Raman University
Diploma in Computer Application from Information And Computer Systems
Open University Australia
Certificate in Financial Planning from Finance
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