Sam Asadi
St Catharines,ON
Summary
Organized and proactive Customer Service/Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Extensive Experience with technology, years of building computers, learning and becoming highly advanced with software such as Microsoft Excel, Word and powerpoint, as well as editing software like Adobe photoshop, After effects, premier pro, and Adobe Suite as a whole. Extremely capable of learning and adapting to new software.
Overview
6
6
years of professional experience
Work History
Customer Service/Sales Representative
Jf&As Cleaning
06.2022 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
Instructor
The Scientific Centre
06.2018 - 08.2018
- Instructed and assisted large groups of children in the experiments
- Interacted with and worked with parents of students
- Taught the basics of science (physics, chemistry, and biology) to the groups
- Rearranged displays, cleaned up experiments, and facilitated workshops as required.
Education
High School Diploma -
Thorold Secondary School
Thorold, ON06.2023
Skills
- Incoming Call Management
- Customer Complaint Resolution
- Customer Relationship Building
- Sales expertise
- Objection handling
- Sales consultation
- Technology-savvy
- Technology proficient
- Data Entry
- Document Formatting
- Adobe Creative Suite knowledge
- Content organization
Highlight Of Qualifications
- Punctual individual with excellent time management skills who never misses deadlines
- Works extremely well with children, demonstrating responsibility and maturity
- Takes directions from leadership well; can follow a list of tasks
- Creative problem solver who can work well individually
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Customer Service/Sales Representative
Jf&As Cleaning
06.2022 - 03.2024
Instructor
The Scientific Centre
06.2018 - 08.2018
High School Diploma -
Thorold Secondary School
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