BING wang
AURORA,ON
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
14
14
years of professional experience
Work History
Receptionist
Point Grey Physio Clinic
11.2015 - 12.2022
- Booking and arranging an appointment for the Patients and Therapists
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Bill HCAI System and the invoice to the Insurance Company
- Claim EHP Insurance for the Customers and collect the payment
Sales Manager
Impression Roofing Ltd
09.2022 - 11.2024
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Representative
Comgears Technology Company
12.2010 - 03.2015
- Company Overview: (Wholesale computer Accessories Company)
- Maintained and introduced company inventory and products
- Expanded customer base through cold calling, networking, and relationship building.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Education
Completed 3 Year Business Marketing Administration Program - Business Administration
Seneca College
01-2014
Skills
- I’m strongly interested in communicating with others and helping someone to solve their concern, so I think the customer service or salesperson would be the available job for me
- Computer Proficiencies
- Microsoft Office (Word, Excel, Power Point, Access)
- Internet / E-Mail / Outlook
- Accountancy skills
- Quality customer Care and Service
- Staff management
- Excellent verbal and written communication skills (Mandarin, Cantonese and English)
- Quick and receptive learning and work together with group members
- Understand new technologies and marketing principles
- Advice and offer clients excellent products and service by meet their needs
- Handle the Vehicle Accident Claim and EHP Claim
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Full Professional
Timeline
Sales Manager
Impression Roofing Ltd
09.2022 - 11.2024
Receptionist
Point Grey Physio Clinic
11.2015 - 12.2022
Sales Representative
Comgears Technology Company
12.2010 - 03.2015
Completed 3 Year Business Marketing Administration Program - Business Administration
Seneca College
Similar Profiles
Karla Iain E. RamosKarla Iain E. Ramos
Physical Therapist at Physio Point Physical Therapy & Rehab Medicine ClinicPhysical Therapist at Physio Point Physical Therapy & Rehab Medicine Clinic
Karla Iain E. RamosKarla Iain E. Ramos
Physical Therapist at Physio Point Physical Therapy & Rehab Medicine ClinicPhysical Therapist at Physio Point Physical Therapy & Rehab Medicine Clinic
Zoe YuZoe Yu
President of the Book Club at Point Grey Secondary SchoolPresident of the Book Club at Point Grey Secondary School
Ana SantosAna Santos
Mechanical Technician at Richmond Hill Auto SpringMechanical Technician at Richmond Hill Auto Spring
Evelyn SheerinEvelyn Sheerin
Volunteer at The Point Dance Studio & Elite All Star CheerVolunteer at The Point Dance Studio & Elite All Star Cheer