Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bindia Nankani

Healthcare Administrator
Baldwin Park

Summary

Dynamic healthcare leader with over a decade of experience driving operational excellence, strategic growth, and patient-centered innovation across high-volume clinical environments. Proven success in leading multimillion-dollar departments, executing complex mergers, and championing cross-functional initiatives that elevate care quality, staff engagement, and financial performance. Recognized for cultivating collaborative cultures, mentoring emerging leaders, and delivering measurable results in care experience and clinical metrics.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Department Administrator – Vascular Surgery

Kaiser Permanente
05.2024 - Current
  • Lead operations for a $7M department with 4 surgeons, 3 podiatrists, and a vascular lab
  • Achieved 100% scores in Nurse Care & Concern, Receptionist Helpfulness and Second BP
  • Increased Sclerotherapy revenue by 15% through restructuring pricing model
  • Launched a medical-center wide mentorship program for manager succession planning
  • Spearheaded doppler software overhaul with Philips, resulting in national IRB-backed rollout
  • Chair of UBT Strategy & Planning Committee; led medical center-wide People Pulse success

Assistant Department Administrator – Urgent Care

Kaiser Permanente
08.2022 - 05.2024
  • Managed 220–300 daily patient throughput across Adult and Pediatric Urgent Care
  • Executed one of the region’s largest UC mergers, increasing volume by 18%
  • Designed daily schedule system and twice-daily huddles, boosting Care Experience scores significantly
  • Led BP appointment protocol implementation; #1 in region for booked BP visits
  • Developed staffing database and decision support tools to optimize scheduling equity

Rotating Assistant Department Administrator

Kaiser Permanente
04.2022 - 08.2022
  • Oversaw operations in Orthopedics, Podiatry, OBGYN, and Urgent Care
  • Created fracture clinic workflow, reducing inappropriate referrals and improving throughput
  • Managed payroll, supply chain, and physician scheduling across departments

Administrative Fellow

Kaiser Permanente
08.2020 - 04.2022
  • Nephrology & Nurse Advice Center: Developed message management protocols and POE rewards program
  • Finance Rotation: Created Vaccine Scorecard and led budget analysis for SCPMG
  • South Bay Rotation: Project-managed Diagnostic Reliability initiative; authored regional playbook
  • Managed Carson COVID-19 testing site, including staffing, training, and supply chain logistics

Director of Social Services

Aspen Healthcare
12.2017 - 06.2020
  • Oversaw case manager and social work functions across a 300-bed skilled nursing facility
  • Led multidisciplinary teams to devise care plans and ensure optimal post-acute care and recovery
  • Led all discharge planning
  • Ensured regulatory compliance for local, state and federal agencies


Education

Master of Science - Healthcare Administration

California State University Long Beach
Long Beach, CA

Bachelor of Arts - History And Administrative Studies

University of California, Riverside
Riverside, CA

Skills

  • Strategic Planning & Execution
  • Clinic Operations & Workflow Optimization
  • Patient Experience, Access and Service
  • Budgeting & Financial Analysis
  • Staff Development & Mentorship
  • Compliance Readiness
  • Cross-Departmental Collaboration
  • Data-Driven Decision Making
  • Public Speaking

Certification

AI for Everyone

Timeline

AI for Everyone

09-2025

Department Administrator – Vascular Surgery

Kaiser Permanente
05.2024 - Current

Assistant Department Administrator – Urgent Care

Kaiser Permanente
08.2022 - 05.2024

Rotating Assistant Department Administrator

Kaiser Permanente
04.2022 - 08.2022

Administrative Fellow

Kaiser Permanente
08.2020 - 04.2022

Director of Social Services

Aspen Healthcare
12.2017 - 06.2020

Master of Science - Healthcare Administration

California State University Long Beach

Bachelor of Arts - History And Administrative Studies

University of California, Riverside
Bindia NankaniHealthcare Administrator