Bindia Nankani
Healthcare Administrator
Baldwin Park
Summary
Dynamic healthcare leader with over a decade of experience driving operational excellence, strategic growth, and patient-centered innovation across high-volume clinical environments. Proven success in leading multimillion-dollar departments, executing complex mergers, and championing cross-functional initiatives that elevate care quality, staff engagement, and financial performance. Recognized for cultivating collaborative cultures, mentoring emerging leaders, and delivering measurable results in care experience and clinical metrics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Department Administrator – Vascular Surgery
Kaiser Permanente
05.2024 - Current
- Lead operations for a $7M department with 4 surgeons, 3 podiatrists, and a vascular lab
- Achieved 100% scores in Nurse Care & Concern, Receptionist Helpfulness and Second BP
- Increased Sclerotherapy revenue by 15% through restructuring pricing model
- Launched a medical-center wide mentorship program for manager succession planning
- Spearheaded doppler software overhaul with Philips, resulting in national IRB-backed rollout
- Chair of UBT Strategy & Planning Committee; led medical center-wide People Pulse success
Assistant Department Administrator – Urgent Care
Kaiser Permanente
08.2022 - 05.2024
- Managed 220–300 daily patient throughput across Adult and Pediatric Urgent Care
- Executed one of the region’s largest UC mergers, increasing volume by 18%
- Designed daily schedule system and twice-daily huddles, boosting Care Experience scores significantly
- Led BP appointment protocol implementation; #1 in region for booked BP visits
- Developed staffing database and decision support tools to optimize scheduling equity
Rotating Assistant Department Administrator
Kaiser Permanente
04.2022 - 08.2022
- Oversaw operations in Orthopedics, Podiatry, OBGYN, and Urgent Care
- Created fracture clinic workflow, reducing inappropriate referrals and improving throughput
- Managed payroll, supply chain, and physician scheduling across departments
Administrative Fellow
Kaiser Permanente
08.2020 - 04.2022
- Nephrology & Nurse Advice Center: Developed message management protocols and POE rewards program
- Finance Rotation: Created Vaccine Scorecard and led budget analysis for SCPMG
- South Bay Rotation: Project-managed Diagnostic Reliability initiative; authored regional playbook
- Managed Carson COVID-19 testing site, including staffing, training, and supply chain logistics
Director of Social Services
Aspen Healthcare
12.2017 - 06.2020
- Oversaw case manager and social work functions across a 300-bed skilled nursing facility
- Led multidisciplinary teams to devise care plans and ensure optimal post-acute care and recovery
- Led all discharge planning
- Ensured regulatory compliance for local, state and federal agencies
Education
Master of Science - Healthcare Administration
California State University Long Beach
Long Beach, CABachelor of Arts - History And Administrative Studies
University of California, Riverside
Riverside, CASkills
- Strategic Planning & Execution
- Clinic Operations & Workflow Optimization
- Patient Experience, Access and Service
- Budgeting & Financial Analysis
- Staff Development & Mentorship
- Compliance Readiness
- Cross-Departmental Collaboration
- Data-Driven Decision Making
- Public Speaking
Certification
AI for Everyone
Timeline
AI for Everyone
09-2025
Department Administrator – Vascular Surgery
Kaiser Permanente
05.2024 - Current
Assistant Department Administrator – Urgent Care
Kaiser Permanente
08.2022 - 05.2024
Rotating Assistant Department Administrator
Kaiser Permanente
04.2022 - 08.2022
Administrative Fellow
Kaiser Permanente
08.2020 - 04.2022
Director of Social Services
Aspen Healthcare
12.2017 - 06.2020
Master of Science - Healthcare Administration
California State University Long Beach
Bachelor of Arts - History And Administrative Studies
University of California, Riverside