BINDERPAL BRAR
Surrey,Canada
Summary
Dispatch Manager with extensive experience in operational efficiency and crisis resolution. Skilled in refining dispatch workflows and boosting team communication to elevate service standards.
Overview
21
21
years of professional experience
Work History
DISPATCH MANAGER AND PLANNER
NATT ENTERPRISES LTD
SURREY, BC
11.2017 - 11.2025
- Streamlined daily dispatch operations, ensuring timely deliveries and optimal workflow.
- Coordinated with drivers to enhance route efficiency and minimize fuel consumption.
- Implemented dispatch software to improve communication and tracking of shipments.
- Trained new staff on dispatch procedures and safety protocols for operational compliance.
- Scheduled maintenance for delivery vehicles, ensuring reliability and performance.
- Maintained accurate records of shipments, driver logs, and vehicle maintenance schedules.
- Conducted safety audits to promote safe work activities and attended company safety meetings.
- Managed crisis situations effectively, minimizing service delivery impact and maintaining customer satisfaction.
TRANPORTATION COMPANY OWNER
WELLS TRANSPORTION LTD
Surrey, British Columbia
03.2011 - 10.2017
- Managed daily operations for transportation services, ensuring smooth logistics and efficiency.
- Developed strategic partnerships with suppliers to enhance service offerings and reduce costs.
- Trained and mentored employees on operational procedures and customer service excellence.
- Evaluated market trends to adjust services and maintain a competitive edge.
- Established vendor relationships to secure materials at competitive prices.
- Participated in industry associations to stay informed on best practices and regulations.
- Analyzed market trends and competitor data to guide product development initiatives.
- Set pricing structures based on market analytics and emerging industry trends.
TRUCK OWNER OPERATOR
T&P TRUCKING LTD
Langley, British Columbia
04.2005 - 02.2011
- Ensured efficient freight transportation through operation and maintenance of trucks.
- Planned delivery routes to enhance fuel efficiency and reduce costs.
- Conducted vehicle inspections to uphold safety compliance standards.
- Managed shipment paperwork, including bills of lading and invoices, ensuring accuracy.
- Coordinated delivery schedules with dispatchers for timely operations.
- Trained new drivers on safe driving practices and adherence to company policies.
- Completed daily pre-trip inspections, verifying fluids, tires, brakes, and lights.
- Inspected cargo upon delivery for damage and discrepancies against orders.
Education
Bachelor of Arts - Liberal Arts And Sciences
DM COLLEGE
PUNJAB INDIA05-1996
Skills
- Dispatch software proficiency
- Route optimization strategies
- Freight coordination expertise
- Vehicle maintenance knowledge
- Crisis management skills
- Customer relationship management
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
DISPATCH MANAGER AND PLANNER
NATT ENTERPRISES LTD
11.2017 - 11.2025
TRANPORTATION COMPANY OWNER
WELLS TRANSPORTION LTD
03.2011 - 10.2017
TRUCK OWNER OPERATOR
T&P TRUCKING LTD
04.2005 - 02.2011
Bachelor of Arts - Liberal Arts And Sciences
DM COLLEGE