Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Volunteer work
References
Timeline
Generic

Binat Ul Mehdi Bhatti

Northyork,ON

Summary

Compassionate Medical Assistant skilled in efficient task completion and productivity. Specialized in patient care, medical record management, and clinical procedures. Strong communication and adaptability enhance support to healthcare teams and patient service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Dr. Anees Shehzad
Orangeville, Ontario
04.2021 - 06.2022
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Organized patient charts before each day's clinic sessions began.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.

Customer Service Representative/Quality Assurance Analyst

MD Primer
Toronto, Ontario
08.2019 - 03.2020
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.
  • Reviewed software release notes prior to production deployment to verify accuracy of changes implemented.
  • Created comprehensive test cases based on technical specifications or customer requests.
  • Documented all phases of test execution including results analysis and defect resolution.
  • Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
  • Implemented QA methodologies and processes to streamline testing and improve efficiency.

Medical Assistant

Chelation center of Barrie
Barrie, Ontario
03.2016 - 03.2020
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Administered injections, medications and treatments as directed by the physician.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Documented notes during patient visits.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Administered medications under physician's supervision.
  • Handled general office duties to support administrative staff during peak hours.
  • Supported administrative staff by processing payments.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Medical Assistant

Family physician office
Toronto, Ontario
08.2015 - 11.2016
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Education

M.B.B.S -

Liaquat University of Medical And Health Sciences
Pakistan
11-2008

Post-Baccalaureate Diploma - Addiction And Mental Health

Oxford College
Toronto, ON

Skills

  • Electronic health records
  • Patient registration
  • Medication administration (IM, IV)
  • Vital signs measurement
  • Patient education
  • Appointment scheduling
  • Customer service
  • Office administration
  • Team collaboration
  • Data entry
  • Problem solving
  • Time management
  • Attention to detail
  • Communication skills
  • HIPAA compliance
  • Proficient in MS office

Affiliations

  • Playing outdoor games like badminton and vollyball.
  • Debater

Certification

  • Passed MCCEE and Nac OSCE.
  • Phlebotomy certification
  • Medical terminology certification.

Languages

English
Full Professional
Urdu
Full Professional
Punjabi
Limited
Sindhi
Professional

Volunteer work

  • Brampton Civic Hospital in ER(2010).
  • Doorstep organization.(2014).
  • Toronto General hospital, Hematology (2015)
  • Sick kids Hospital (2015)

References

References available upon request.

Timeline

Medical Assistant

Dr. Anees Shehzad
04.2021 - 06.2022

Customer Service Representative/Quality Assurance Analyst

MD Primer
08.2019 - 03.2020

Medical Assistant

Chelation center of Barrie
03.2016 - 03.2020

Medical Assistant

Family physician office
08.2015 - 11.2016

M.B.B.S -

Liaquat University of Medical And Health Sciences

Post-Baccalaureate Diploma - Addiction And Mental Health

Oxford College

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Binat Ul Mehdi Bhatti