BINALI PATEL
Edmonton,AB
Summary
Resourceful and hardworking associate experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
TEAM LEAD
BLS INTERNATIONAL SERVICES CANADA INC
Edmonton, Alberta
11.2016 - 07.2024
- Provide administrative support to the team and ensure that administrative matters are organized and dealt with in a professional manner.
- Maintained compliance with standard operating procedures, manuals, and other relevant guidelines.
- Ensure that the given tasks are completed within the mandated Turn Around Time.
- Coordinating with a 3rd-party logistics company for dispatch management.
- Scanning and uploading of documents and applications related to Indian visa and passport applications.
- Being adept with the system platform provided by the Ministry of Foreign Affairs, (MoFA) India for scanning and uploading of documents & applications.
- Preparation and tracking of Manifest for to-and-fro of Visa/ Passport applications between Visa Application Center (VAC) and Consulate Government of India/ High Commission of India, Canada.
- Application Document Management for Dispatch process, both a) hand-to-hand within VAC and by Courier delivery
- Sending necessary communications to applicants, both letters and email with respect to. Their application deficiency for Visa/Passport applications received by Postal Service.
- Perform and complete other administrative duties as assigned by the manager from time to time.
Walmart Associate(Courtesy Desk Associate)
Walmart
Edmonton, AB
03.2015 - 12.2015
- Assisting customers with information, refunds, exchanges, and directions.
- Working with a high sense of urgency.
- Ensures refunds/exchanges are completed accurately through properly following Refund Automation procedures, according to Company guidelines.
- Managed incoming calls from customers in order to answer queries or direct them to the appropriate department for resolution.
- Maintained an organized work area to facilitate efficient operations.
Clerical Assistant
Secure steps
Edmonton, AB
01.2015 - 03.2015
- Tasked to manage/organize, reporting, information management, and marketing support activities in a demanding time frame.
- Inputted data into spreadsheets for tracking purposes.
- Performed data entry tasks with accuracy and speed.
- Maintained an organized filing system of paper documents.
- Answered phone calls and directed them to the appropriate personnel.
- Provided administrative support for staff members.
Education
Bachelor Of Engineering in Computer -
SCET
India01.2011
Higher secondary school -
Vidyakunj
India01.2009
Skills
- Interpersonal skills
- Verbal and written communication
- Self-organized, independent worker
- Ability to multi-task and prioritize
- Proficient in Microsoft Office and Internet Explorer, and I can leverage these tools effectively to complete any task assigned to me
- Document Management
- Schedule Management
- Database Administration
- Cash Management
- Scheduling and calendar management
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
TEAM LEAD
BLS INTERNATIONAL SERVICES CANADA INC
11.2016 - 07.2024
Walmart Associate(Courtesy Desk Associate)
Walmart
03.2015 - 12.2015
Clerical Assistant
Secure steps
01.2015 - 03.2015
Bachelor Of Engineering in Computer -
SCET
Higher secondary school -
Vidyakunj
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