Bimal Gupta

Detail-oriented and organized Dispatcher with expertise in inventory management, logistics coordination, and supply chain operations. Adept at optimizing routes, managing dispatch schedules, and ensuring timely deliveries while maintaining compliance with safety and operational regulations. Proficient in fleet coordination, real-time tracking, customer service, and problem resolution. Strong ability to collaborate with drivers, vendors, and warehouse teams to enhance efficiency.

Dispatch

• Route Optimization & Scheduling – Plan and assign efficient routes to drivers using GPS tracking and fleet management software
• Real-Time Dispatching – Monitor vehicle locations, traffic conditions, and adjust schedules to minimize delays.
• Fleet Coordination & Load Planning – Allocate shipments based on truck capacity and delivery urgency.
• Shipment Tracking & Status Updates – Provide real-time updates to customers and stakeholders.
• Customer Service & Communication – Respond to inquiries, handle service requests, and ensure client satisfaction.
• Data Entry & Documentation – Maintain logs, reports, and records in dispatch management systems (TMS, WMS, SAP, Oracle, ERP).
• Compliance & Safety Regulations – Ensure adherence to DOT, ELD, HOS (Hours of Service), and FMCSA guidelines.
• Problem-Solving & Crisis Management – Handle unexpected delays, breakdowns, or delivery issues efficiently.
• Collaboration with Drivers & Teams – Maintain strong communication with warehouse staff, carriers, and suppliers.
• Multi-Tasking in Fast-Paced Environments – Manage multiple dispatch requests while ensuring accuracy and efficiency.

Truck Safety and Compliance

• Regulatory Compliance – Ensure compliance with DOT (Department of Transportation), FMCSA (Federal Motor Carrier Safety Administration), and Transport Canada regulations.
• Hours of Service (HOS) Monitoring – Track driver logs and enforce Electronic Logging Device (ELD) compliance.
• Vehicle Inspection & Maintenance Coordination – Schedule and monitor pre-trip and post-trip inspections to ensure trucks meet safety standards.
• Driver Safety Training & Compliance Checks – Educate drivers on defensive driving, road safety laws, and hazardous material handling.
• Accident & Incident Reporting – Investigate and document accidents, near-misses, and violations in compliance with OSHA and FMCSA safety protocols.
• Cargo Securement & Load Safety – Verify that loads are properly secured to prevent shifting, spills, or imbalances.
• Drug & Alcohol Testing Compliance – Ensure adherence to DOT-mandated drug and alcohol testing programs.
• Fleet Safety Audits & Risk Assessments – Conduct internal audits to identify potential risks and maintain compliance records.
• Emergency Response Coordination – Develop contingency plans for vehicle breakdowns, accidents, and hazardous material spills.
• Permit & Licensing Management – Ensure all CDL (Commercial Driver’s License), IFTA (International Fuel Tax Agreement), and IRP (International Registration Plan) requirements are met.

Freight Billing and Invoicing

• Load & Shipment Documentation – Ensure all required documentation, including Bill of Lading (BOL), Proof of Delivery (POD), fuel surcharges, and tariff rates, is accurate and properly recorded.
• Accounts Receivable & Collections – Monitor and follow up on outstanding invoices, reconcile payments, and reduce aging accounts receivable through proactive communication.
• Customer Billing Discrepancy Resolution – Investigate and resolve billing disputes, chargebacks, and overbilling/underbilling issues with clients and carriers.
• Rate & Contract Compliance – Ensure invoices reflect correct contract rates, accessorial charges, and carrier fees based on negotiated agreements.
• TMS & Accounting Software Management – Utilize Transportation Management Systems (TMS) and accounting software like QuickBooks, SAP, Oracle, Axon, McLeod, or TruckingOffice for accurate billing.
• Fuel Tax & IFTA Compliance – Track and record fuel purchases, mileage reports, and IFTA (International Fuel Tax Agreement) filings for tax compliance.
• Freight Payment & Carrier Settlements – Process carrier payments, validate freight charges, and ensure timely reimbursement of detention, layover, or lumper fees.
• Financial Reporting & Reconciliation – Generate weekly/monthly reports on revenue, outstanding invoices, and payment status to support accounting teams.
• Multi-State & International Billing – Handle cross-border invoicing, customs duties, and GST/HST compliance for US-Canada-Mexico freight operations.

Certificate in Computer Applications.

Certificate in Web Development.