Billy Myles Jr.
Stockton
Summary
Dedicated customer service professional with a strong track record in resolving customer complaints and enhancing satisfaction. Experience in team leadership and training, creating a collaborative environment that improves team performance and operational efficiency.
Overview
21
21
years of professional experience
Work History
Customer Service Clerk
Save Mart
Stockton
09.2021 - Current
- Resolved customer complaints and provided effective solutions.
- Assisted customers with product inquiries and store navigation.
- Processed transactions accurately using point-of-sale systems.
Massage Therapist
Body Tune-Up
Stockton
02.2005 - Current
- Provided therapeutic massage services to clients for pain relief and relaxation.
- Performed quality, therapeutic bodywork to meet clients' needs.
- Provided therapeutic massage services to enhance client well-being and relaxation.
- Assessed client needs and developed personalized treatment plans for optimal results.
- Utilized various massage techniques to relieve tension and promote healing.
Level Supervisor
ASM Global
Stockton
09.2009 - 02.2026
- Supervised daily operations of event staff at major venues.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, and evaluated staff.
- Trained new employees on company policies and procedures.
Education
Some College (No Degree) - Massage Therapy
Body Tune-Up School of Massage
Stockton, CASkills
- Explain what you’re especially good at What sets you apart? Use your own language—not jargon
- Customer service
- Team leadership
- Problem solving
Volunteer Experience
Volunteered with Visit Stockton for various city events. Anything from set up and take down, to directing patrons to the areas of interest. Helped new volunteers with assignments.
Other Online Properties
Link to other online properties: Portfolio/Website/Blog
Timeline
Customer Service Clerk
Save Mart
09.2021 - Current
Level Supervisor
ASM Global
09.2009 - 02.2026
Massage Therapist
Body Tune-Up
02.2005 - Current
Some College (No Degree) - Massage Therapy
Body Tune-Up School of Massage