Billy Cao
Elk Grove
Summary
Resourceful Student Assistant known for high productivity and efficient task completion. Skilled in time management, organizational abilities, and problem-solving, ensuring the smooth operation of academic and administrative tasks. Excel at communication, teamwork, and adaptability, contributing to supportive learning environments and effective project management.
Overview
3
3
years of professional experience
Work History
Student Assistant
Secretary of State's Office
Sacramento
09.2024 - Current
- Assist program technicians and supervisors with document processing and organization.
- Handle and process sensitive customer documents with confidentiality.
- Compiled a comprehensive guide for students, and provided training and assistance to newly appointed student assistants, effectively directing them through established workflows.
- Responded promptly to emails from faculty members and students regarding work conflicts, or other issues.
- Maintain a strong, team-oriented work environment and problem-solving approach.
- Review, verify, and correct documents before mailing.
- Collaborate with student assistants to prioritize daily tasks efficiently.
- Scan, organize, and input data into the company's databases.
- Ensure accuracy by double-checking sensitive information before finalizing documents.
Internship
Thai Duong Capital Ltd. Company
06.2024 - 08.2024
- Assist investment professionals with researching potential target companies.
- Conduct industry research to understand market trends.
- Assist with preparing materials for investor presentations and meetings.
- Help organize internal meetings and events.
- Organized client meetings to provide project updates.
Student Apprentice
MB Securities
06.2022 - 08.2023
- Provided customer service, analyzed client needs, and assisted the supervisor in developing the client's trading strategies aligned with their financial goals in the Vietnamese stock market.
- Maintained client account records through paper filing, scanning, and data entry.
- Assisted the supervisor in data collection and report generation, contributing to market analysis for investors.
- Communicated with customers to understand their issues, and focus on client satisfaction.
- Understood and conducted research and analysis of current stock market trends.
Server/Cashier
California State University Sacramento
Sacramento
09.2022 - 05.2023
- Provided customer service, addressing inquiries, and resolving client requests promptly and efficiently.
- Maintained a clean and organized dining area through diligent stocking, changing, and cleaning procedures.
- Streamlined operational efficiency by preparing and setting up stations before daily operations.
- Created labels and stored products for inventory management.
- Cleaned tables and chairs to prepare the dining area for the next customers.
- Stocked service areas with supplies during slow periods.
Education
Bachelor of Arts - Business Administration (Finance)
California State University
Sacramento12-2025
Skills
- Bilingual: English and Vietnamese
- Chinese Level 2A
- Proficient in the Microsoft Office Suite
- Proficient in Google Suite
- Customer service
- Interpersonal skills
- Adaptability
- Collaboration
- Time management
- Analytical skills
- Problem-solving skills
- Team collaboration
- Effective communication
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Elementary
Timeline
Student Assistant
Secretary of State's Office
09.2024 - Current
Internship
Thai Duong Capital Ltd. Company
06.2024 - 08.2024
Server/Cashier
California State University Sacramento
09.2022 - 05.2023
Student Apprentice
MB Securities
06.2022 - 08.2023
Bachelor of Arts - Business Administration (Finance)
California State University
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