Billy Amberson
Regina,SK
Summary
I am a fast learner and adaptable problem solver with experience in a wide variety of positions requiring time management, responsibility, and teamwork. I am interested in understanding the needs of customers and team mates and collaborating to create marketing strategies to meet those needs.
Overview
5
5
years of professional experience
Work History
Sales Associate
LMP Teaching Connections
11.2016 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays and on-site environmental marketing atmospherics that showcased products effectively and enticed shoppers to make purchases.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Engaged in friendly conversation with customers to better uncover individual needs, answer customer questions about products and services, help locate merchandise, and promote key items.
- Solved customer challenges by offering relevant products and services.
Laborer
Prestige Interiors
01.2020 - 03.2020
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Page
Regina Public Library, Central Branch
04.2019 - 11.2019
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
- Actively participated in staff meetings and training sessions to continually improve knowledge of best practices in library services.
- Interacted professionally with diverse populations while addressing their unique needs in a respectful manner.
- Facilitated interlibrary loan requests, expanding resource accessibility for patrons beyond local collections.
- Provided exceptional customer service by answering basic reference questions and guiding patrons to appropriate resources.
- Aided in circulation tasks such as checking-in, checking-out, and renewing materials, ensuring efficient service for all patrons.
In-Home Support Worker
Saskatchewan Foster Families Association
11.2015 - 04.2016
- Communicated positively with children and guardians.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods and promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Led indoor and outdoor activities to entertain and occupy children.
- Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
- Assisted children with homework assignments and special projects across different subjects.
Education
Bachelor in Business Administration - Marketing
University of Regina
Regina, SK04.2025
Certificate of Business Marketing -
Saskatchewan Polytechnic
Moose Jaw, SK04.2023
RCM Grade 8 in Cello Performance -
Conservatory of Performing Arts
Regina, SK05.2016
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Verbal/written communication
Stocking and Receiving
Store Opening and Closing
Sales expertise
Customer Needs Assessment
POS System Operation
Reading Comprehension
Maintaining safe environment
Child safety expertise
Willingness to learn
Attention to Detail
Timeline
Laborer
Prestige Interiors
01.2020 - 03.2020
Page
Regina Public Library, Central Branch
04.2019 - 11.2019
Sales Associate
LMP Teaching Connections
11.2016 - 11.2020
In-Home Support Worker
Saskatchewan Foster Families Association
11.2015 - 04.2016
Bachelor in Business Administration - Marketing
University of Regina
Certificate of Business Marketing -
Saskatchewan Polytechnic
RCM Grade 8 in Cello Performance -
Conservatory of Performing Arts
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